Summary
Overview
Work History
Education
Skills
Websites
References
Timeline
Generic

Kendall Zoutte

Wendell,NC

Summary

Provided customer satisfaction through exceptional service and effective communication. Experienced in managing high-pressure situations while maintaining professionalism. Adept at supporting team operations and assisting with administrative tasks, demonstrating strong organizational skills, and a commitment to excellence. Seeking to leverage expertise in a dynamic environment.

Overview

6
6
years of professional experience

Work History

Store Associate

The Paper Store
Fort Myers, FL
09.2022 - 05.2025
  • Provided customer service by assisting customers with their questions and concerns.
  • Addressed customer complaints in a professional manner.
  • Proficient in point-of-sale operations including customer rewards programs, inventory, and fulfilling online orders.
  • Collaborated with the store managers on the operations of the store including merchandising optimization

Intern

Office of Congressman Byron Donalds
Fort Myers, FL
01.2025 - 04.2025
  • Completed an internship with the district offices of Congressman Byron Donalds (FL 19th District).
  • Learned professional mannerisms when dealing with high-stress situations while being in a professional office setting.
  • Assisted constituents of the district with the appropriate course of action to help achieve their desired outcomes in their personal situations.
  • Throughout the internship, I learned the importance of Congressional Offices and their tasks of assisting constituents with federal agencies.
  • Proficient in important communication skills, both verbal and written.

Server/Waiter

Falls Local
Wendell, NC
05.2024 - 08.2024
  • Provided exceptional customer service by promptly greeting and seating guests, taking accurate orders, and ensuring the timely delivery of food and beverages.
  • Maintained a clean and organized work area, including tables, chairs, utensils, and condiments.
  • Assisted fellow workers with any help they needed during rush hour.
  • Maintained a welcoming atmosphere for guests, especially during high-stress times of the night.
  • Completed opening and closing duties.
  • Comfortable with the POS system, 'Toast'.
  • Served tables with an understanding of the menu, and often gave recommendations.

Event Services Assistant

THE BB&T CENTER
Sunrise, FL
06.2019 - 08.2021
  • Part time position assisting the Event Services Department with VIP Parties, Meet and Greets and general tasks, as required, for various concerts and events.

Team Member/Cashier

Larry's Ice Cream
Coral Springs, FL
01.2020 - 05.2021
  • Greeted and assisted customers.
  • Processed orders, prepared, and facilitated transactions between in-person and takeout customers.
  • Handled orders with third-party deliveries, such as Grubhub, and Uber Eats.
  • Helped to create new menu items as needed, and worked off-site events, including private parties, on-site holiday functions, and local festivals.
  • Assisted cooks when needed and trained new hires.
  • Collaborated with management on social media marketing for the business.

Education

Bachelor of Science - Forensic Studies

FLORIDA GULF COAST UNIVERSITY
Fort Myers, FL, US
05-2025

High School -

MARJORY STONEMAN DOUGLAS HIGH SCHOOL
Parkland, FL, US
06-2021

Skills

  • Customer service
  • Multitasking and organization
  • Attention to detail
  • Verbal and written communication
  • Food service
  • Retail sales
  • Team collaboration
  • Research and analysis
  • Dependable and reliable

References

References available upon request.

Timeline

Intern

Office of Congressman Byron Donalds
01.2025 - 04.2025

Server/Waiter

Falls Local
05.2024 - 08.2024

Store Associate

The Paper Store
09.2022 - 05.2025

Team Member/Cashier

Larry's Ice Cream
01.2020 - 05.2021

Event Services Assistant

THE BB&T CENTER
06.2019 - 08.2021

Bachelor of Science - Forensic Studies

FLORIDA GULF COAST UNIVERSITY

High School -

MARJORY STONEMAN DOUGLAS HIGH SCHOOL

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Kendall Zoutte