Kendall D. Roberts

• Collaborate to define vision, strategy, and goals of Leverage to Lead Training Program.
• Facilitate in-person and virtual learning sessions that emphasize our humanity, prioritize both process and outcome, and build on foundation of connection.
• Collaborate in developing sales strategies to grow program enrollment.
• Improved accessibility for users by implementing mobile-responsive designs across all e-learning materials within LMS platforms.
• Developed comprehensive training materials for staff, resulting in improved efficiency and understanding of LMS system.

• Lead team of 14 community partners and youth leaders in executing community outreach events, art curation, and development of community resources.
• Developed and implemented community survey sessions collecting data from youth and transit professionals. To inform city wide gender based violence public transit initiative.
• Developing and executing detailed work plans that outline project strategies.
• Implement strategies to engage and facilitate thoughtful conversations with communities to build trust, foster connection, and discover ways to deepen community impact.
  

• Spearheaded design and implementation of 5 monthly training courses.
• Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
• Facilitated equity centered training materials and activities to enhance learning experiences for 20 cohorts of professionals.
• Organized and edited training manuals, multimedia visual aids, and other educational materials.

Senior Capacity Building Coordinator

• Developed and initiated projects and monitored performance.
• Planned and monitored implementation of technology-based learning programs. Targeting diverse learning modalities in development of new course content and training programs.
• Coordinated technical training and personal development classes for staff members
• Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness

• Providing professional development coaching to 5-10 service providers.
• Offered strategic feedback coaching to new cohorts to support them in meeting training requirements for certification.
• Tracked participant growth and progress.

• Helped clients build life management and coping skills to handle daily needs and specific stressors.
• Developed and implemented intensive individualized treatment plans for caseload of 30, addressing family relationship problems, destructive patterns of behavior and other psychosocial issues.
• Organized and edited training manuals, multimedia visual aids, and other educational materials.
• Collaborated with other departments to align training programs with organizational goals and objectives.

• Lead a team of 7 case managers, completed bi-weekly payroll, and conduct employee evaluations.
• Monitored office workflow and administrative processes to keep operations running smoothly.
• Achieved team goals through formalized training plans, coaching, and performance management.
• Worked collaboratively with functional leaders to implement new procedures and corrective actions to improve quality.

Program Manager:

• Managed support services and fostered communication among case managers, drop in center coordinators, and supervisors.
• Organized community outreach and offered trainings to promote CSEC (Commercial Sexually. Exploited Children) awareness and advocacy.
• Implemented assessments and thoroughly determined and understood clients' needs and desires.