Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Kendalyn LaTray

Columbia Falls,MT

Summary

Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.

Overview

7
7
years of professional experience

Work History

Front Desk Receptionist

American Eyecare
Anacond, MT
08.2022 - 06.2024
  • Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
  • Processed payments from customers using a variety of payment methods including credit cards, checks and money orders.
  • Provided administrative support such as filing documents, photocopying and scanning materials.
  • Signed for packages, recorded deliveries and distributed to personnel.
  • Monitored waiting room activity ensuring that all patients were attended to in a timely fashion.
  • Greeted patients and visitors in a friendly and professional manner.
  • Maintained filing systems for patient paperwork including insurance forms, lab results, referral letters.
  • Ensured compliance with HIPAA regulations regarding confidentiality of patient information.
  • Prepared charts for new patients prior to their appointment.
  • Assisted with administrative tasks such as filing, faxing, copying documents.
  • Coordinated referrals between primary care providers and specialists.
  • Set up appointments for physician visits and procedures using calendar software.
  • Retrieved faxes and uploaded documents to patient charts to assist clinical staff.
  • Entered insurance, demographics and health history into patient database.

Prep Cook, Cook, and Cashier

Anaconda Taco Company
Anaconda, MT
04.2021 - 08.2022
  • Maintained an accurate inventory of supplies needed for daily operations.
  • Ensured that all dishes were prepared correctly by tasting them before serving.
  • Prepared ingredients for use in cooking, such as washing, peeling, cutting and slicing vegetables.
  • Cleaned and sanitized work areas and equipment to ensure food safety standards.
  • Kept the kitchen area clean at all times during shifts.
  • Checked freshness of food and ingredients prior to use.
  • Adhered strictly to safety regulations while handling sharp knives or operating machinery.
  • Measured ingredients accurately using measuring cups and spoons.
  • Operated grills, ovens and other kitchen equipment as required for meal preparation.
  • Stocked kitchen with necessary supplies, including food items and utensils.
  • Trained new employees on proper techniques of preparing meals safely.
  • Maintained records of daily food usage in accordance with health regulations.
  • Followed recipes to prepare meals according to customer specifications.
  • Organized walk-in coolers and freezers according to established guidelines.
  • Heated sauces, soups and gravies according to specified methods.
  • Cooked meats, fish, poultry or other foods using various methods such as baking, frying or grilling.
  • Completed special orders according to customer dietary needs.
  • Prepped vegetables and ingredients by washing, chopping and dicing.
  • Measured and weighed food items to comply with portion requirements.
  • Organized and labeled stock of ingredients to maintain needed inventory levels.
  • Dressed, seasoned and garnished appetizers and salads to prepare for food service.
  • Utilized excellent knife skills to chop and slice vegetables and carve and grind meats and cheeses.
  • Received and stored food and supplies.
  • Memorized new menu items and ingredients quickly to help customers select items meeting needs and preferences.
  • Operated kitchen equipment in alignment with OSHA protocols and manufacturer instructions.
  • Set up work stations prior to opening to minimize prep time.
  • Requested supplies and equipment orders, explaining needs to managers.

Hostess, Server, Bar Back, and Busser

Donivan's Restaurant & Pub
Anaconda, MT
12.2017 - 07.2019
  • Greeted guests warmly upon arrival, seating them promptly.
  • Provided menus to customers and answered questions regarding menu items.
  • Assisted servers in bussing tables when needed during busy periods.
  • Handled cash payments and reconciled daily transactions accurately.
  • Verified reservations and wait times with customers.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Took orders from customers accurately and in a timely manner.
  • Checked food before serving it to customers.
  • Prepared drinks according to standard recipes.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Promoted desserts, appetizers, and specialty drinks to optimize sales.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Resolved any customer complaints or issues quickly and professionally.
  • Tracked inventory of tableware, linens, condiments, ensuring adequate supply levels at all times.
  • Checked identification of customers prior to serving alcoholic beverages.
  • Maintained a clean and organized dining area.
  • Assisted in preparing the restaurant for opening and closing shifts.
  • Monitored customer satisfaction levels throughout their meal experience.
  • Performed light cleaning duties, such as wiping down tables or sweeping floors.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Greeted customers, answered questions and recommended specials to increase profits.

Education

High School Diploma -

Anaconda Jr-Sr High School
Anaconda, MT
03-2022

Skills

  • Cleanliness standards
  • Food Delivery
  • File Organization
  • Inventory Control
  • Cash Handling
  • Team Collaboration
  • Inventory Management
  • Beverage Preparation
  • Safe Food Handling
  • Guest Engagement
  • Supply Restocking
  • Table Bussing
  • Food Running
  • Exceptional customer service
  • Menu Memorization
  • POS operation
  • Food station setup
  • Food safety understanding
  • Strong Work Ethic
  • Special dietary requirements
  • Ordering Procedures
  • Positive and professional
  • Team Player
  • Problem-Solving
  • Cleaning and sanitizing
  • Multitasking
  • Ability to Lift 30 Pounds
  • Self Motivation

References

References available upon request.

Timeline

Front Desk Receptionist

American Eyecare
08.2022 - 06.2024

Prep Cook, Cook, and Cashier

Anaconda Taco Company
04.2021 - 08.2022

Hostess, Server, Bar Back, and Busser

Donivan's Restaurant & Pub
12.2017 - 07.2019

High School Diploma -

Anaconda Jr-Sr High School

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Kendalyn LaTray