Kendell Dwyer
Scituate,Massachusetts
Summary
Friendly Restaurant Busser promotes clean and inviting atmosphere for guests. Cleans tables by removing soiled dishes, silverware, glassware and refuse and wiping table top and seats. Displays sense of urgency to keep restaurant sanitized, safe and guests seated quickly. Hardworking Restaurant Busser serves patrons by setting tables, placing and replacing silverware and keeping beverage glasses full. Adheres to sanitation and safety policies by clearing and cleaning tables. Explores opportunities to add value to job accomplishments. Organized Busser with hands-on experience in food service. Skilled in clearing tables and supporting wait staff. Accomplishes tasks with minimal supervision. I am motivated to be successful with multitasking in fast-paced environments. Bringing skills to support team and customer needs with fast, high-quality dining assistance. Proficient in keeping tables clear, floors clean and supplies stocked. Good relationship-building and time management abilities.
Overview
3
3
years of professional experience
Work History
Receptionist
TAJ salon
Scituate, MA
08.2023 - Current
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled appointments for clients, customers, and other visitors.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Scheduled and confirmed appointments.
- Served visitors by greeting, welcoming and directing to appropriate personnel.
- Answered and directed incoming calls using multi-line telephone system.
- Updated and recorded customer or client information to maintain accounts.
Housekeeper
Life Care Center Of The North Shore
Scituate, Massachusetts
04.2023 - 06.2023
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Used cleaning chemicals following proper guidelines.
- Cleaned building floors by sweeping, mopping and scrubbing.
- Interacted pleasantly with clients and guests when performing daily duties.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Employed deep-cleaning techniques for areas in need of additional sanitation.
- Maintained and organized cleaning supplies stock.
- Emptied wastebaskets and disposed of soiled linens in guest rooms to reduce spread of germs and enhance freshness.
- Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
- Used appropriate personal protective equipment and supplies when handling hazardous waste or chemicals.
- Returned rooms to occupant-ready status to satisfy future guests.
- Reported maintenance concerns or repairs to appropriate supervisor for prompt remediation.
- Sanitized and cleaned sinks, mirrors, toilets and showers.
- Adhered to daily cleaning schedules and updated as needed based on demand.
- Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
- Maintained well-stocked and well-organized service carts to support efficient and timely cleaning services.
- Communicated with customers about requests for additional supplies or cleaning services.
- Maintained clean floors throughout property by sweeping, scrubbing and waxing.
- Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
- Laundered sheets and removed stains to restore linens to pristine condition.
Restaurant Busser
Cheever Tavern
Norwell, MA
03.2022 - 08.2022
- Cleared tables to maintain high turnover rate and minimize wait times.
- Cleared, cleaned and sanitized booth and chair cushions and tables.
- Maintained table setting by removing courses as completed and replenishing utensils.
- Supported wait staff by setting up and replenishing condiment stands, trash containers liners and bus stations.
- Transported filled bus tubs to kitchen dishwashing area.
- Went above and beyond expectations by helping with various tasks to support teammates and provide customer service.
- Maintained table settings by removing courses, replacing utensils and refilling beverages.
- Wiped down and cleaned chairs, booths and highchairs.
- Notified manager of issues with equipment or breakage.
- Helped employees complete required activities during peak periods.
- Restocked dining room with plates, glassware and utensils, maintaining adequate workstation supplies.
- Swept, mopped and removed debris from dining room floors.
- Carried food, dishes, trays or silverware from kitchens or supply departments to serving counters.
- Restocked condiments and drink station supplies to maintain customer satisfaction.
- Expedited food to tables to assist servers during busy periods.
- Maintained stock and cleanliness of stations for meal periods with silverware, linens and condiments.
Retail Sales Associate
Michaels Craft Store
Hanover, MA
10.2021 - 01.2022
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Helped customers by answering questions and locating merchandise.
- Initiated friendly conversation with customers to determine level of assistance required.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Followed company policies, rules and procedures to promote company goals and maintain safety.
- Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
- Used product knowledge to suggest items to match client needs.
- Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
- Created price tags and merchandise signs for new items.
- Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
- Calculated pricing, applied discounts and collected payments to process transactions.
- Assisted customers by asking open-ended questions to understand needs and suggest suitable merchandise.
- Answered questions about current promotions and resolved issues according to store policies.
- Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
- Assessed customer product needs and interests in order to best recommend suitable items.
- Greeted customers to determine wants or needs.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Cleaned shelves, counters and tables to maintain organized store.
Education
High School Diploma -
Scituate High School
Scituate, MA06.2022
Skills
- Table Bussing
- Silverware and Glassware Restocking
- Cleaning and Sanitizing
- Flexible Schedule
- Wait Staff Support
- Clear Communication
- Quantity Estimation
- Teamwork and Collaboration
- Verbal and Written Communication
- Stocking and Receiving
- Sales Goals Attainment
- Quality Assurance
- Service-Oriented
- Food Storage
- Customer Relations
- Conflict Resolution
- Kitchen Operations
- Relationship Building
- Condiment Restocking
- Table Setting
- Work Coordination
- Polishing Surfaces
- Closet Detailing
- Cleaning Methods
- Interior and Exterior Cleaning
- Chemical Cleaning
- Mopping and Buffing Floors
- Bloodborne Pathogen Training
- Light Fixtures and Ceiling Fans
- Exceptional Time Management
- Natural Cleaning Products
- Focused and Detail-Oriented
- Trash Collection and Disposal
- CDC Sanitation Guidelines
- Student Advising and Support
- Artistic Technique Demonstration
- Active Learning
- Creativity and Artistic Expression
- Facilities Maintenance
- Critical Thinking
- Decision Making
- Presentation Delivery
- Scheduling
- Administrative Support
- Bookkeeping
- Multitasking and prioritization
- Recordkeeping and bookkeeping
- Multi-Line Telephone Systems
- Multi-line telephone skills
- Mail distribution
- Office equipment operations
- Calendar Management
- Time Management
- Mail handling
- Positive and professional
- Verbal and written communication
refrence
- Michael Columbare General Manager
- Phone number 781-657-2700
- Email mcolumbare@cheevertavern.com
Timeline
Receptionist
TAJ salon
08.2023 - Current
Housekeeper
Life Care Center Of The North Shore
04.2023 - 06.2023
Restaurant Busser
Cheever Tavern
03.2022 - 08.2022
Retail Sales Associate
Michaels Craft Store
10.2021 - 01.2022
High School Diploma -
Scituate High School
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