Kendell Jordan
Norma,Oklahoma
Summary
Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.
Overview
7
7
years of professional experience
Work History
Supervisor
Office Shoes LTD
10.2022 - 05.2023
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Evaluated employee performance and coached and trained to improve weak areas.
Private Childcare Provider
Cote Family
04.2022 - 09.2022
- Played engaging, age-appropriate games to entertain and educate children.
- Maintained safe environment by keeping watchful eye on children.
- Played interactive games with toddlers and provided age-appropriate entertainment for older children.
- Monitored behavior of 2 children between new born and 3 years of age.
- Transported children to and from school, as well as afterschool activities.
Child and Youth Program Assistant
United State Marine Corps
10.2021 - 04.2022
- Created safe, fun environment for children and teens attending special programs at Child Development center facility.
- Worked with children to develop good cognitive, physical and language skills.
- Encouraged children to develop healthy social and emotional skills.
- Led children in creative, athletic, and educational activities while maintaining safe and orderly group.
- Assisted in potty training and other daily hygiene activities to support child development.
- Maintained effective schedule balance between rest periods, active play, and instruction.
College Admissions Counselor
New Mexico Highlands University
08.2020 - 08.2021
- Reviewed admissions applications and evaluated student credentials.
- Explained institution's fee structure, amenities, courses offered and facilities to prospective students and parents.
- Developed and implemented specific recruitment projects and completed routine reports pertaining to recruitment.
- Increased interdepartmental relationships within university to improve student success.
- Maintained positive relationships with students, faculty, alumni, and administration.
- Used data to monitor students' progress and recommend solutions for improvement.
Administration Assistant
New Mexico Highlands University
06.2017 - 08.2020
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Recorded expenses and maintained accounting records.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Consulted with leadership to identify processes requiring improvement to support growth and success.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Scheduled office meetings and client appointments for staff teams.
Bartender/Waitress
Tilted Kilt Pub & Eatery
07.2016 - 06.2017
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Greeted new customers, discussed specials, and took drink orders.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Trained new waitstaff on proper food handling, customer service and safety procedures.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Education
High School Diploma -
Santa Sabina Dominican College
Dublin, Ireland 06.2014
Bachelor of Arts - Psychology
New Mexico Highlands University
Las Vegas, NM05.2020
Skills
- Time Management
- Interpersonal Skills
- Complex Problem Solving
- organization
- Leadership/ Management
- Creativity
- Supervising Employees
- Business Administration
- Communication
Timeline
Supervisor
Office Shoes LTD
10.2022 - 05.2023
Private Childcare Provider
Cote Family
04.2022 - 09.2022
Child and Youth Program Assistant
United State Marine Corps
10.2021 - 04.2022
College Admissions Counselor
New Mexico Highlands University
08.2020 - 08.2021
Administration Assistant
New Mexico Highlands University
06.2017 - 08.2020
Bartender/Waitress
Tilted Kilt Pub & Eatery
07.2016 - 06.2017
High School Diploma -
Santa Sabina Dominican College
Bachelor of Arts - Psychology
New Mexico Highlands University
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