Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kendell Liptrap

Summary

Performance-oriented Sales Leader offering exceptional record of achievement over 4-year career. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities.

Overview

20
20
years of professional experience

Work History

On Premise Sales

Spec's Wines, Spirits & Finer Foods
01.2020 - Current
  • Maintained positive relationships with customers to promote continued business opportunities.
  • Identified customers' needs and provided information on appropriate products in effort to promote cross-selling.
  • Used excellent listening and problem-solving skills to work with customers and quickly resolve concerns.
  • Developed strong customer base through efficient and reliable service.
  • Delivered top customer satisfaction, reviewing feedback closely, and addressing needs and requests of account holders.
  • Immediately addressed problems with customers to promote speedy resolution.

Assistant Manager

Harlowe
09.2017 - 12.2019
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Developed strategy to increase sales and drive profits.

Marketing Director

MYX Blend Bar
12.2018 - 11.2019
  • Built strong relationships with industry professionals and influencers.
  • Devised marketing plans using digital strategies, print advertising, and word of mouth tactics.
  • Created content and promotional materials to drive engagement and conversions.
  • Deployed well-coordinated campaigns, events and public relations strategies to promote brand.
  • Planned and executed events and marketing programs to increase qualified leads.
  • Developed and implemented successful marketing strategies to increase brand visibility and sales performance.

VIP Event Manager

STIRR
01.2015 - 09.2017
  • Managed administrative logistics of events planning, event booking, and event promotions.
  • Coordinated with kitchen or catering staff on delivery, timing and service style of food.
  • Liaised with clients to determine exact event requirements.
  • Oversaw preparation and management of event budgets to deliver at or below projected costs.
  • Generated ideas to enhance and expand current event offerings.
  • Coordinated with sales and marketing teams to publicize and promote events.
  • Produced detailed proposals for events to document timelines, suppliers and budgets.
  • Maintained and built comprehensive database of industry contacts, vendors and venues.

Assistant General Manager

The Standard Pour
03.2013 - 01.2015
  • Handled cash accurately and prepared deposits.
  • Motivated, trained, and disciplined employees to maximize performance.
  • Resolved problems promptly to elevate customer approval.
  • Managed team schedule with eye for coverage needs and individual strengths.
  • Mentored and motivated team members to achieve challenging business goals.
  • Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.

Bartender Trainer

Hooters
01.2004 - 01.2015
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Met training needs with well-organized, factual programs based on contemporary requirements.
  • Kept updated with developments in subject area curriculum, technical and career trends and teaching resources and methods.
  • Provided instructional handouts, texts, audiovisual aids and other materials to facilitate learning.
  • Observed and evaluated students' work to determine progress, provide feedback, and make suggestions for improvement.

Assistant Catering Director

Soulman's Bar-B-Que
02.2010 - 03.2011
  • Coordinated with event planners for floor and table layouts, guest numbers and overall catering needs.
  • Met with clients to outline desired goals and prepared quotes for overall catering costs.
  • Worked with chefs to plan menus according to client needs and budgets.
  • Handled catering scheduling, ordered food and planned events.
  • Secured new clients and accounts by analyzing and catering products to specific needs.
  • Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.

Education

High School Diploma -

Royse City High School
Royse City, TX
05.2004

Skills

  • Marketing Strategy Development
  • Bid Request Management
  • Decision-Making
  • Solution Selling
  • Sales Targeting
  • Operations Management
  • Territory Management
  • Customer Service
  • Product and Service Promotion
  • Sales Presentations

Timeline

On Premise Sales

Spec's Wines, Spirits & Finer Foods
01.2020 - Current

Marketing Director

MYX Blend Bar
12.2018 - 11.2019

Assistant Manager

Harlowe
09.2017 - 12.2019

VIP Event Manager

STIRR
01.2015 - 09.2017

Assistant General Manager

The Standard Pour
03.2013 - 01.2015

Assistant Catering Director

Soulman's Bar-B-Que
02.2010 - 03.2011

Bartender Trainer

Hooters
01.2004 - 01.2015

High School Diploma -

Royse City High School

Similar Profiles

CREATE PROFILE
Kendell Liptrap