Kendell Shropshire
Wister,Oklahoma
Summary
Dedicated professional with a proactive approach and rapid learning ability. Demonstrates strong work ethic and effective communication skills. Committed to contributing to team success and achieving organizational objectives.
Overview
11
11
years of professional experience
1
1
Certification
Work History
All-Star Cheer and Tumble Coach
Oklahoma Rival Athletics
Wister, Oklahoma
05.2024 - Current
- Maintained Zorts and USASF certifications to ensure athlete safety and best practices.
- Attended trainings on industry standards and scoresheet reviews for competition preparation.
- Assisted coaching five teams, ranging from novice to elite levels.
- Contributed to choreography development for all teams as needed.
- Vetted and procured various vendors for merchandise, including shirts and uniforms.
- Developed training plans for cheer and tumbling programs to teach new skills effectively.
- Recruited new athletes to support program growth and sustainability.
- Traveled with teams to provide support during competitions.
Volunteer Skills Coach
Carl Albert State College
Poteau, Oklahoma
09.2024 - 05.2025
- Secured and maintained USA Cheer certifications to ensure athlete safety and adherence to best practices.
- Drove skill progression and execution through tailored training programs for athletes.
- Developed athlete-specific training to address individual needs and enhance performance.
- Administered practices efficiently, prioritizing safety and effective time management.
- Assisted in coaching an Intermediate All-Girl team at NCA College Nationals.
- Executed choreography adjustments to optimize skill presentation.
- Supported travel coordination to facilitate smooth athlete logistics.
- Recruited new athletes, fostering program growth and sustainability.
ADvantage Case Manager
Country Style Home Care
08.2024 - 04.2025
- Managed caseload for diverse elderly population, ensuring quality home health services.
- Maintained state compliance for monitoring and service continuation processes.
- Developed and implemented care plans to support member independence in collaboration with RN Case Managers and Physicians.
- Coordinated interdisciplinary team meetings with members and healthcare providers.
- Executed accurate record keeping to reflect current member needs and status.
- Tracked daily production through detailed documentation of activities and results.
- Communicated effectively with members regarding education and care plans through oral and written formats.
ADvantage Case Manager
Mays Plus, inc.
10.2023 - 08.2024
- Managed caseload of diverse elderly clients to ensure delivery of quality home health services.
- Maintained compliance with state regulations for service monitoring and continuity.
- Developed and implemented care plans outlining member needs and desired services.
- Coordinated interdisciplinary team meetings with members and healthcare providers.
- Ensured accurate and timely record-keeping for all member files.
- Tracked daily production metrics through execution of Daily Activity Reports.
- Provided clear, effective communication to members regarding education and care plans.
Social Media Specialist
Foton Pearled Candle
Fort Smith, Arkansas
03.2023 - 10.2023
- Developed and executed marketing strategy that increased brand awareness.
- Constructed and distributed marketing content across social media platforms.
- Analyzed data on marketing campaign performance to inform strategic decisions.
- Identified and targeted markets for potential expansion opportunities.
- Managed customer feedback and inquiries to enhance engagement.
- Oversaw management of platforms including Facebook, Instagram, TikTok, YouTube, Pinterest, and ShareASale.
Program Coordinator/Business Manager/Coach
Platinum Cheer Company, Inc.
Fort Smith, Arkansas
08.2021 - 04.2023
- Recruited and trained staff to meet diverse business needs.
- Coordinated services with customers to enhance satisfaction.
- Developed, designed, and implemented marketing strategies that increased enrollments.
- Created promotional products and spirit wear aligned with brand identity.
- Designed uniforms for teams, ensuring compliance with regulatory standards.
- Maintained gym licensure and compliance with governing bodies.
- Ensured staff compliance and clearances for coaching youth athletes.
- Managed accounts through active engagement in revenue cycle management.
Billing Analyst II/Work Comp Case Manager II
Walmart Home Office
Bentonville, Arkansas
06.2019 - 02.2023
- Processed and coded medical bills for prompt payment processing.
- Reviewed payments according to state guidelines and Medicare regulations.
- Developed and disseminated state guidelines for processor protocols.
- Managed bill queue to ensure timely reimbursement of claims.
- Acted as subject matter expert for assigned states, guiding compliance efforts.
- Handled caseload exceeding 100 claims across multiple states concurrently.
- Investigated and adjudicated claims based on gathered evidence.
- Trained new case managers on state form processes and EDI requirements.
Marketing Coordinator
Choctaw Nation of Oklahoma
Pocola, Oklahoma
10.2014 - 05.2019
- Coordinated and executed promotional campaigns to enhance visibility and engagement.
- Delivered administrative support services that strengthened marketing initiatives.
- Compiled reports summarizing performance results relative to established goals.
Education
Master of Science - Healthcare Administration
The University of Arkansas - Fort Smith
Fort Smith, Arkansas05.2022
Bachelor of Business Administration - Finance
The University of Arkansas - Fort Smith
Fort Smith, Arkansas12.2019
Bachelor of Business Administration - International Business
The University of Arkansas - Fort Smith
Fort Smith, Arkansas05.2019
Associate of Arts - Business Administration
Carl Albert State College
Poteau, Oklahoma07.2016
Skills
- Problem solving and critical thinking
- Analytical skills
- Advanced communication
- Verbal and written communication
- Classroom experience
- Healthcare administration
- Finance and ethics
- Quality improvement
- Information systems expertise
- Healthcare systems exposure
- Microsoft Office proficiency
- Team management
- Collaborative work
- Remote work capabilities
- Program coordination
Certification
- AAPC CPC-A
References
References available upon request.
Timeline
Volunteer Skills Coach
Carl Albert State College
09.2024 - 05.2025
ADvantage Case Manager
Country Style Home Care
08.2024 - 04.2025
All-Star Cheer and Tumble Coach
Oklahoma Rival Athletics
05.2024 - Current
ADvantage Case Manager
Mays Plus, inc.
10.2023 - 08.2024
Social Media Specialist
Foton Pearled Candle
03.2023 - 10.2023
Program Coordinator/Business Manager/Coach
Platinum Cheer Company, Inc.
08.2021 - 04.2023
Billing Analyst II/Work Comp Case Manager II
Walmart Home Office
06.2019 - 02.2023
Marketing Coordinator
Choctaw Nation of Oklahoma
10.2014 - 05.2019
Master of Science - Healthcare Administration
The University of Arkansas - Fort Smith
Bachelor of Business Administration - Finance
The University of Arkansas - Fort Smith
Bachelor of Business Administration - International Business
The University of Arkansas - Fort Smith
Associate of Arts - Business Administration
Carl Albert State College