Summary
Overview
Work History
Education
Skills
Timeline
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Kendell Van Cleave

Pflugerville,TX

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

18
18
years of professional experience

Work History

Private Night Nanny

Brian and Barbara Mueller
Austin , TX
12.2022 - Current
  • Keep detailed records of infant's activities throughout each shift.
  • Respond promptly to requests from parents regarding their child's needs during the night hours.
  • Developed lasting, professional relationships with family by encouraging open communication and delivering positive feedback.
  • Followed routines to foster stability and structure in children's lives during parental absences.
  • Monitored children's behavior, health and well-being as well as physical, emotional and mental development.
  • Maintain a safe and secure environment for the child at all times.

Restaurant Server

El Tecolote
Camarillo, CA
06.2006 - 05.2016
  • Managed multiple tasks simultaneously while providing excellent customer service.
  • Greeted and seated customers promptly, courteously, and professionally.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Maintained positive relationships with co-workers and customers alike through friendly communication.
  • Attended to guests needs in a timely manner, ensuring satisfaction throughout their dining experience.
  • Provided menu recommendations and answered questions regarding food ingredients and preparation methods.
  • Followed up on guest requests in a timely manner.
  • Assisted other servers as needed during peak hours or special events.
  • Recorded orders accurately into the Point of Sale system.
  • Accurately tallied checks at the end of each shift.
  • Responded to customer inquiries about menu items or services offered by the restaurant.
  • Monitored inventory levels of all products used in restaurants operations.
  • Communicated effectively with kitchen staff regarding order status updates.
  • Provided exceptional service to high volume of daily customers.
  • Completed opening and closing checklists to ensure smooth restaurant operations.
  • Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
  • Communicated with kitchen staff to stay updated on item availability and customer wait times.
  • Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Trained new employees on restaurant procedures and plating techniques.

Restaurant Server

Cronies Sports Grill
Camarillo, CA
04.2013 - 09.2015
  • Greeted and seated customers promptly, courteously, and professionally.
  • Managed multiple tasks simultaneously while providing excellent customer service.
  • Maintained positive relationships with co-workers and customers alike through friendly communication.
  • Provided exceptional service to high volume of daily customers.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
  • Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Trained new employees on restaurant procedures and plating techniques.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Presented menus to patrons to answer questions about offered items and make suitable recommendations.
  • Addressed complaints to kitchen staff and served replacement items.
  • Trained new employees to perform duties.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Took reservations and to-go orders to streamline process for both customer and restaurant.
  • Set up tables in between patrons to reduce wait times.
  • Attended to guests needs in a timely manner, ensuring satisfaction throughout their dining experience.
  • Provided menu recommendations and answered questions regarding food ingredients and preparation methods.
  • Recorded orders accurately into the Point of Sale system.

Education

Bachelors - Early Childhood Education

National University
Oxnard, CA
03-2015

Skills

  • Superior Communication Skills
  • Complex Problem-Solving
  • Policy And Procedure Compliance
  • Schedule Creation And Maintenance
  • Approachable
  • Organized

Timeline

Private Night Nanny

Brian and Barbara Mueller
12.2022 - Current

Restaurant Server

Cronies Sports Grill
04.2013 - 09.2015

Restaurant Server

El Tecolote
06.2006 - 05.2016

Bachelors - Early Childhood Education

National University

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Kendell Van Cleave