Kendell Williams
Taylor,PA
Summary
Dedicated security professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Reliable employee seeking security position. Offering excellent communication and good judgment. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level security position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Over 20 years of security experience in different levels of security.
Overview
22
22
years of professional experience
Work History
Fireguard
FJC Security Services/Allied Universal Security Services
Queens, NY
10.2010 - 02.2023
- Improved operations through consistent hard work and dedication
- Onboarded new temps by entering employee information into systems
- Identified issues, analyzed information and provided solutions to problems
- Used Microsoft Word and other software tools to create documents and other communications
- Used coordination and planning skills to achieve results according to schedule
- Actively listened to customers' requests, confirming full understanding before addressing concerns
- Delivered services to customer locations within specific timeframes
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution
- Monitored company inventory to keep stock levels and databases updated
- Maintained energy and enthusiasm in fast-paced environment
- Prepared variety of different written communications, reports and documents
- Increased customer satisfaction by resolving issues
Fireguard Security Guard
Allied Universal Security Services
New York, NY
08.2022 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Patrolled and monitored premises in company vehicle, on bicycle and by foot.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Responded quickly to incidents and assessed active situations for security concerns.
- Remained calm, assertive and mindful to think critically and problem solve during stressful situations.
- Responded quickly to emergency situations to assess and deflect issues.
- Used critical thinking to break down problems, evaluate solutions and make decisions
Security Officer
Spartan Security Services Inc.
03.2007 - 10.2010
- Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints
- Oversaw daily monitoring and patrolled buildings, grounds and work sites
- Monitored and authorized entrance and departure of vehicles, cargo trucks and visitors
- Monitored central alarm systems for fire, intrusion and duress alarms
- Inspected suspicious activities and monitored premises for criminal acts and rule infractions
Security Officer
Securitas Security Services
04.2008 - 09.2010
- Oversaw daily monitoring and patrolled buildings, grounds and work sites
- Monitored and authorized entrance and departure of vehicles, cargo trucks and visitors
- Monitored central alarm systems for fire, intrusion and duress alarms
- Inspected suspicious activities and monitored premises for criminal acts and rule infractions
- Reviewed camera and system feeds and alerted proper respondents regarding discrepancies
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority
Loss Prevention Officer
Freddy&Blu Security Investigations
06.2005 - 08.2008
- Attentively monitored store and surrounding areas for signs of attempted theft by customers or personnel, intervening when necessary
- Collaborated with law enforcement to detain and prosecute theft perpetrators, appearing in court hearings to provide honest and full eyewitness testimony of events
- Developed and launched on-site client training seminars to foster understanding and implementation of loss control strategies
- Evaluated exhibited behavior and age of suspected perpetrators to calculate appropriate response to suspected theft attempts, erring on side of caution to mitigate liability risk
Security Officer
Advantage Security Services
04.2003 - 08.2006
- Watched different facility areas from central location via different CCTV feeds, obtaining maximum coverage of important areas
- Prevented crimes by immediately reporting all unusual, unauthorized and illegal activity on premises
- Completed full building and grounds patrols to spot and investigate concerns
- Scanned incoming and outgoing personnel and packages using hand-held wands and x-ray machinery to protect building, assets and individuals
Security Officer
Clark Security Services
02.2002 - 05.2005
- Recorded observations and occurrences and interviewed witnesses to complete and submit incident report
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment
- Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices
Education
Associate of Arts -
Canarsie High School
Brooklyn, NY09.1998
H.S. Diploma - Art
Belleville High School
Belleville, NJ04.1999
Associate of Arts - Art
Lehigh Carbon Community College(LCCC)
Schnecksville, PA08.2001
Skills
- Security Guard License
- Security understanding
- Premises Security
- Network security
- Employee security training
- Store security
- Data security procedures
- Safety and security regulations
- Retail security
- Security operations experience
- First Aid and CPR
Volunteered for Downstate Hospital SUNY 2003
Checking incoming paperwork (correspondence, invoices etc.) and making copies before distributing. Sorting all papers alphabetically and according to content, dates, significance etc. Creating or update records with new files and information.
File Clerk responsibilities include:
Timeline
Fireguard Security Guard
Allied Universal Security Services
08.2022 - Current
Fireguard
FJC Security Services/Allied Universal Security Services
10.2010 - 02.2023
Security Officer
Securitas Security Services
04.2008 - 09.2010
Security Officer
Spartan Security Services Inc.
03.2007 - 10.2010
Loss Prevention Officer
Freddy&Blu Security Investigations
06.2005 - 08.2008
Security Officer
Advantage Security Services
04.2003 - 08.2006
Security Officer
Clark Security Services
02.2002 - 05.2005
Associate of Arts -
Canarsie High School
H.S. Diploma - Art
Belleville High School
Associate of Arts - Art
Lehigh Carbon Community College(LCCC)