Kenderick Jackson
Summary
Talented Project Coordinator focused on promoting team adaptability and cohesion. Meticulous attention to detail and successful track record of accomplishing projects on time and within budget constraints. Knowledgeable about planning and executing projects.
Overview
9
9
years of professional experience
Work History
IT Technician/Project Coordinator
United States Department Of Homeland Security
11.2016 - Current
- Kept projects on schedule by managing deadlines and adjusting workflows.
- Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
- Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
- Managed competing demands and professionally adapted to frequent change, delays and unexpected events.
- Maintained database and spreadsheets with accurate inventory and status.
- Tracked hours and expenses to keep project on task and within budgetary parameters.
- Created job files for each project and maintained current data in each file.
Helpdesk Support Engineer/Project Coordinator
BASF Chemical
08.2014 - 11.2016
- Communicated with clients to verify roots and causes of computer problems.
- Implemented technical solutions to solve customer issues and increase satisfaction.
- Upgraded operating systems and computer software to perform compatibility with programs.
- Monitored systems in operation and quickly troubleshot errors.
- Documented technical issues and solutions to enable tracking history and maintain accurate logs.
- Installed and maintained hardware and computer peripherals to store tangible components.
- Patched software and installed new versions to eliminate security problems and protect data.
Education
MBA - Business Administration
Lynn University
Boca Raton, FL12.2016
Bachelor of Science - Management-Supply Chain Concentration
Southern University And A & M College
Baton Rouge, LA05.2014
Skills
- Microsoft Visual Basic
- Quality Assurance
- Technical Support
- Evernote
- Negotiation
- Data Collection
- Profit Optimization
- Subcontractor Reviews
Affiliations
Kappa Alpha Psi Inc.
Timeline
IT Technician/Project Coordinator
United States Department Of Homeland Security
11.2016 - Current
Helpdesk Support Engineer/Project Coordinator
BASF Chemical
08.2014 - 11.2016
MBA - Business Administration
Lynn University
Bachelor of Science - Management-Supply Chain Concentration
Southern University And A & M College
Similar Profiles
Brendon QuammieBrendon Quammie
Customs and Border Protection Officer at United States Department of Homeland SecurityCustoms and Border Protection Officer at United States Department of Homeland Security
Alvaro RianoAlvaro Riano
Customs and Border Protection Officer at United States Department Of Homeland SecurityCustoms and Border Protection Officer at United States Department Of Homeland Security
Anu SethAnu Seth
USCIS Immigration Services Officer at United States Department Of Homeland SecurityUSCIS Immigration Services Officer at United States Department Of Homeland Security