Summary
Overview
Work History
Education
Skills
Certification
Timeline
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KENDITH D. BROXTON SR., MBA

Tampa,USA

Summary

Experienced with operational management, strategic planning, and process improvement. Utilizes analytical skills and leadership to enhance business performance. Track record of driving efficiency and fostering team collaboration.

Overview

27
27
years of professional experience
1
1
Certification

Work History

Senior Business Operations Manager

Broxton & Broxton Contracting, LLC
01.2009 - Current
  • Coordinated and executed construction projects ranging from $50k to 1.2m
  • Maintained focus and performance by providing leadership to the management team and division
  • Manage recruitment efforts within the assigned contractors and sub-contractors to assess project planning needs
  • Delivered support and guidance to managers in the areas of compensation, compliance, talent development, succession planning, performance management, retention strategies, and effective record-keeping and general human resource related issues
  • Identified problems in early stages in order to make timely decisions
  • Evaluated the performance of the company by monitoring and demonstrating continuous improvement
  • Eliminated potential business risks by developing and adhering to operating metrics
  • Planned and developed the efficient performance of projects and ensured that all contracts were completed per the contract guidelines

Senior Administrative Business Analyst

St. Petersburg College
01.2006 - 01.2008
  • Complied with applicable federal and state laws and regulations and institutional policies and procedures
  • Provided advanced administrative and technical assistance in a variety of areas; including: analyzing complex data, preparing business correspondence, and creating reports
  • Used strong analysis skills to monitor operational budget of grant cost center
  • Identified and resolved any issues as well as tracked all expenditures
  • Maintained the operation of the business unit technology systems that operate in conjunction with the College’s primary planning system
  • Supervised and managed faculty members and staff by providing day to day performance coaching advice and monthly advisements
  • Recruited, trained and developed faculty members and staff
  • Analyzed and integrated standard use of systems and data between SPC processes

Manager of Financial Services

Morgan Stanley
01.2000 - 01.2004
  • Assumed full program management responsibilities for end-to-end implementation of all deliverables, including proactive identification and management of risks and issues, program/project plans, senior stakeholder engagement, scheduling, budget and resource management
  • Implemented appropriate program governance structure at global and regional levels, including production of appropriate project and program dashboards and status updates for executive-level stakeholders
  • Worked with senior business, operations and technology partners to drive out global strategic program plan, including intermediate/tactical deliverables and longer-term strategic projects across IT and operations
  • Identified key program & project risks and managed to a resolution accordingly

Fraud Services Manager

Chase Manhattan Bank
01.1998 - 01.2000
  • Managed quality control and assurance while developing the skill set to review and execute quality performance for both client and company
  • Delivered timely and accurate quality evaluations focused on control assessments for high-risk programs to reduce fraudulent activities
  • To evaluate month by month control effectiveness report cards using procedures and an industry-standard execution solution
  • Developed skills on quality evaluation accuracy and key performance indicators adherence, which are call (KPI’s)
  • Experience within a quality evaluation team that required metric outputs, KPI tracking and KRI change management
  • Communicative skills both verbal and written proficient enough to navigate through multiple technologies while staying engaged with our customers while on the dialer with the ability to work independently and in a team environment
  • Able to critically strategically and exercise independent judgement

Education

Bachelors of Arts - Communications

University of South Florida
Tampa, FL

Masters - Business Administration

University of Phoenix
Tampa, FL

Skills

  • Operational excellence
  • Sales operations
  • Operations management
  • Strategic partnerships

Certification

Google IT Support Certification

Timeline

Senior Business Operations Manager

Broxton & Broxton Contracting, LLC
01.2009 - Current

Senior Administrative Business Analyst

St. Petersburg College
01.2006 - 01.2008

Manager of Financial Services

Morgan Stanley
01.2000 - 01.2004

Fraud Services Manager

Chase Manhattan Bank
01.1998 - 01.2000

Bachelors of Arts - Communications

University of South Florida

Masters - Business Administration

University of Phoenix

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KENDITH D. BROXTON SR., MBA