Summary
Overview
Work History
Education
Skills
Certification
Timeline
Kendle Petrie

Kendle Petrie

Nashville,TN

Summary

Organized and dependable candidate, successful at managing multiple priorities with a positive attitude, and willingness to take on added responsibilities to meet team goals. Seeking to maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Convention Services Manager

Millennium Maxwell House Hotel Catering
01.2022 - Current
  • Respond to inquiries and RFP's through various lead resources
  • Generate sales proposals and negotiate sales contracts
  • Build and maintain relationships with client to establish loyalty and repeat business
  • Target business to achieve sales quotas and increase profitability through effective sales strategy and business planning
  • Liaise with sales and hotel operations to develop solutions and accomplish shared objectives
  • Prospect using company tools, incentives and monthly promotions to stimulate repeat business and attract new business opportunities
  • Prepare sales presentations and conduct site tours for clients
  • Utilize revenue management techniques to negotiate room rates and function space commitments to enhance hotel's financial performance
  • Arranged and coordinated sales calls with prospective clients to generate business for hotel
  • Attend and participate in conferences and trade shows to generate new leads, network and drive business

Director of Catering

Sodexo USA
06.2017 - 12.2021
  • Oversee all online systems and use of catering programs to direct daily catering events including food production, inventory, product deliveries, invoices, and procurement operations
  • Maintain all sales processes for catering and conference services to generate and maximize revenue for gross profit
  • Cost control alignment with the budget efforts, and review P&L monthly with upper management
  • Cultivate and Maintain all Vendor partnerships
  • Worked with chefs to plan menus according to client needs and budgets.
  • Met with clients to outline desired goals and prepared quotes for overall catering costs.
  • Worked with General Manager to prepare budget and negotiated favorable prices with both clients and suppliers.
  • Hired and trained both permanent and temporary staff members.
  • Designed catering packages to increase sales and customer experience.
  • Supervised catering staff to reinforce adherence to organizational policies and safety regulations.
  • Promoted catering packages with most profitable outcomes without sacrificing client desires.
  • Responded to initial inquiries, coordinating facility tours and food sampling.
  • Coordinated with event planners for floor and table layouts, guest numbers and overall catering needs.

Director of Sales

Maison Saint Charles Hotel & Suites
10.2014 - 06.2017
  • Established pricing strategies to maintain competitive pricing and maximize profits.
  • Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
  • Delivered recommendations to long-term accounts to promote brand awareness to key audience.
  • Forecasted sales and established processes to achieve sales objectives and related metrics.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Consistently serviced accounts to maintain active contacts and continuously promote profitable offerings.
  • Evaluated costs against expected market price points and set structures to achieve profit targets.
  • Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
  • Established ambitious sales targets, managed deployment strategies, and developed go-to-market plans to capitalize on every revenue opportunity.
  • Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
  • Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
  • Connected with prospects through trade shows, cold calling and local-area networking.
  • Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems.

Executive Meetings Manager

Royal Sonesta Hotel Houston
04.2010 - 10.2014
  • Negotiated contracts with venues, vendors and suppliers to obtain best rates and services.
  • Developed creative themes for events and created related activities to engage attendees.
  • Negotiated complex vendor contracts for hotel, transportation, entertainment, audio-visual and catering needs.
  • Reviewed event bills and collected payment from clients.
  • Streamlined meeting planning processes, resulting in 60% time-savings.
  • Successfully planned and executed meetings and events ranging from board meeting to large conferences.
  • Oversaw event registration process by collecting and tracking attendee information.
  • Coordinated transportation and parking arrangements for guests and vendors.
  • Supported senior leadership by developing status reports on activities related to planning, scheduling, cancellation, inquiries, resourcing, risk mitigation, and proposal development for various events.
  • Evaluated existing plans, processes and events planning services to identify opportunities for improvement.
  • Planned and executed major aspects of meeting management.
  • Developed detailed event reports, documenting all aspects of each event.
  • Created detailed timelines and budgets for events to meet all deadlines.
  • Managed administrative logistics of events planning, event booking, and event promotions.

Education

High School Diploma -

Christian Liberty Academy, Arlington Heights, IL
05.1991

No Degree - Psychology, Business Management

Our Lady of Holy Cross , New Orleans, LA

Skills

  • Schedule Coordination Tactical Planning
  • Strategic Vendor Partnership
  • Banquet Event Orders Event Planning Room Configurations
  • Microsoft Office
  • Proposal Development Contract Negotiations
  • Build Customer Rapport Take care of Client Requirements
  • Team Leadership and Motivation for successful event execution
  • Direct Sales to generate customer loyalty and satisfaction

Certification

Hilton Sales Training – 2008-2010 Director of Sales Orientation Sales College Leading the Culture Sales Training Customer Really Matters Tiers 1 and 2 Diversity Training Tiers 1, 2, and 3 Customer Focused Selling Tiers 1, 2, and 3 Sonesta Collection Sales Training – 2012-2014 Management Development Series Master Connections – Sales Productivity Training the Trainer – Designated Trainers Program

Timeline

Convention Services Manager - Millennium Maxwell House Hotel Catering
01.2022 - Current
Director of Catering - Sodexo USA
06.2017 - 12.2021
Director of Sales - Maison Saint Charles Hotel & Suites
10.2014 - 06.2017
Executive Meetings Manager - Royal Sonesta Hotel Houston
04.2010 - 10.2014
Christian Liberty Academy - High School Diploma,
Our Lady of Holy Cross - No Degree, Psychology, Business Management
Kendle Petrie