Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kendra Alessi

Alvin,TX

Summary

Dynamic professional with a friendly demeanor and strong problem-solving skills. Proven ability to manage complex calendars and enhance customer service, ensuring seamless operations and high satisfaction. Dependable team player committed to fostering collaboration and efficiency in fast-paced environments.

Overview

11
11
years of professional experience

Work History

Homemaker

Melissa Alessi
04.2021 - Current


  • Made house ready by cleaning to be inspected, viewed and/or sold.
  • Adhered to professional house cleaning checklist.
  • Contributed to property upkeep by proactively identifying and reporting maintenance needs to management.
  • Provided detailed cleaning services for private residences.


Front Desk Receptionist

Best Western Hotel
01.2016 - 04.2021
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Collected room deposits, fees, and payments.
  • Took care of all check in and check out's.

Scheduling Coordinator

Oak Harvest Financial Group
01.2014 - 01.2016
  • Utilized advanced software tools like Excel, Outlook, and scheduling-specific platforms to effectively manage comprehensive appointment calendars.
  • Proactively identified scheduling issues and developed quick solutions to promote efficiency and profitability.
  • Managed daily scheduling conflicts to reduce operational backlogs and support full shift-coverage.
  • Communicated scheduling changes to staff members, implementing proof-of-receipt to reduce errors.
  • Supported company growth by effectively managing an increasing volume of scheduling requests without compromising service quality.
  • Played key role in organizing company-wide events, managing schedules to maximize attendance.

Education

High School Diploma -

Clear Creek Highschool
League City, TX
05-2010

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Flexible and adaptable
  • Dependable and responsible
  • Verbal communication

Timeline

Homemaker

Melissa Alessi
04.2021 - Current

Front Desk Receptionist

Best Western Hotel
01.2016 - 04.2021

Scheduling Coordinator

Oak Harvest Financial Group
01.2014 - 01.2016

High School Diploma -

Clear Creek Highschool

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