Kendra Anderson
Lansing
Summary
Dynamic Medical Assistant with a proven track record at Lansing Urgent Care, excelling in patient education and diagnostic testing assistance. Recognized for exceptional customer service and adherence to HIPAA compliance, fostering a safe clinical environment. Adaptable and skilled in emergency response preparedness, enhancing team effectiveness and patient care outcomes.
Professional with comprehensive experience and strong skills in ensuring safe and efficient operations. Adept at coordinating with team members and adapting to changing conditions. Known for reliability, attention to safety protocols, and effective problem-solving in dynamic environments. Skilled in communication, time management, and maintaining operational standards.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Medical Assistant
Lansing Urgent Care
02.2024 - Current
- Assisted healthcare professionals with patient examinations and procedures, ensuring efficient workflow.
- Performed routine clinical tasks including vital sign measurement and specimen collection for laboratory analysis.
- Educated patients on treatment plans, medication usage, and preventive care practices to enhance understanding.
- Adhered to safety protocols and infection control measures, contributing to a safe clinical environment.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
Bartender
Tin Can
04.2016 - Current
- Managed bar inventory, ensuring timely restocking of supplies and minimizing waste.
- Trained new staff on bartending techniques, customer service standards, and safety protocols.
- Maintained cleanliness and organization of bar area to enhance operational efficiency.
- Provided exceptional customer service by engaging with patrons and resolving issues promptly.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Firefighter
DeWitt Area Emergency Services
03.2017 - 08.2020
- Responded to emergency calls, providing rapid assessment and intervention during fire incidents.
- Operated firefighting equipment, ensuring readiness and compliance with safety standards.
- Conducted fire prevention inspections, identifying hazards and recommending corrective actions.
- Collaborated with team members during training exercises, enhancing operational effectiveness and teamwork.
- Developed and implemented training programs, improving skill levels across the department.
- Led incident command operations during emergencies, coordinating response efforts efficiently.
Education
Associate of Applied Science - Firefighter I & II
Fire Academy
DeWitt, MI03-2019
Skills
- CPR
- HIPAA compliance
- Customer service
- Professionalism and ethics
- Equipment sterilization
- Adaptable
- Inventory and supply management
- Valid Michigan driver's license
- Emergency response preparedness
- Conflict resolution
- Diagnostic testing assistance
- Chemical solution preparation
Certification
- RMA - Registered Medical Assistant
- Licensed Emergency Medical Responder
- Certified Firefighter I & II
- BLS & ALS CPR
Timeline
Medical Assistant
Lansing Urgent Care
02.2024 - Current
Firefighter
DeWitt Area Emergency Services
03.2017 - 08.2020
Bartender
Tin Can
04.2016 - Current
Associate of Applied Science - Firefighter I & II
Fire Academy