Didactic lectures for topics, including heart failure, cardiomyopathy, valvular disease, acute coronary syndrome, congenital heart disease, cardiac surgery, thoracic surgery, and vascular surgery, and POCUS training.
Advanced Practice Provider (APP) Administrator
Baylor Scott & White Healthcare
01.2021 - Current
Oversee over 200 physician assistants (PAs) and advanced practice registered nurses (APRNs) in primary care, medical & surgical specialties in the Greater Austin region. Work with regional physician and operations leadership on strategic planning, set annual budget including planning for growth and setting RVU budgets. Make decisions regarding APP compensation, lead quality and performance improvement activities, hire & onboard, disseminate organizational information, monitor progress on department metrics, subject matter expert on APP scope of practice, BS&W/state/national regulations, APP trends and issues locally and nationally. Manage and administer annual bonus plan. Determine annual performance increases. Committee involvement: Credentialing Committee attendee, Peer Review participant on cases involving APPs, Medical Executive Committee, regional operations meetings.
Pulmonary Critical Care Medicine
Baylor Scott & White Healthcare
01.2020 - 01.2022
Duties included ICU patient care (mixed ICU including CVICU, SICU, MICU), inpatient consult service, outpatient clinic with Pulmonary Medicine and Sleep Medicine, worked on reducing COPD readmissions, developed outpatient thoracentesis clinic. Perform procedures including central line placement including hemodialysis catheter, intubation, chest tube placement, thoracentesis, and arterial line placement.
Cardiothoracic Surgery
Baylor Scott & White Healthcare
05.2012 - 06.2016
Surgical first assist, endoscopic vein harvest, endoscopic radial artery harvest, inpatient care including critical care, outpatient care, APPs 1st call for department, involved in hiring process, on-boarding and training for CT Surgery APP’s, developed training program with learning objectives and schedule for onboarding CT Surgery APP’s, maintain quality data on all cardiac surgery patients, established handoff process from OR to ICU, wrote Cardiac Surgery Discharge Guidelines and Instructions packet for patients, worked on improvement project for Epic flow and order sets for Cardiothoracic Surgery specialty prior to and after launch of Epic for the Central Texas region, led an improvement project for OR start time (Toyota Lean A3), implemented a preop screening process to identify postop needs in the hospital and after discharge, created many processes to improve efficiency and communication between departments involved with Cardiothoracic Surgery, increased documentation of diagnosed-related groups (DRG’s) improving revenue on inpatient billing, presented multiple times at community events regarding cardiac surgery, spoke live on KXAN’s Saturday morning health segment regarding minimally invasive cardiac surgery, present at the General Tumor Board, left CT Surgery for an International Medicine job I was chosen for then returned when the International Medicine program was dissolved due to a change in the organization’s strategic plan.
International Medicine (half-time), Orthopedic Surgery (half-time)
Baylor Scott & White Healthcare
01.2015 - 01.2016
Shared job with another APP alternating time overseas – joined a newly established International Medicine Dept where job specifically was to help setup and oversee health service centers in China and then coordinate care for patients between Chinese physicians and my employer for varying services in the US with pre-trip and post-trip care in China; when not in China job involved hospital medicine for inpatients on the Orthopedic Service, developed osteoporosis initiative for all hip fractures, participated in development of bundled payment initiative for total hip and knees, first assist in total joint surgery when Residents or OR APPs not available.
Family Medicine
Scott & White Healthcare
01.2007 - 01.2012
Primary care for pediatrics through geriatrics including well child and annual exams, immunizations, chronic disease management, and acute medical and mental issues, managed allergy immunotherapy patients, attended LEAN training and sponsored A3 projects for process improvement, maintained Press Ganey score >95% throughout time in Family Medicine.
Endocrinology
Austin Thyroid and Endocrinology
01.2007 - 01.2007
Outpatient endocrinology including diabetes management, thyroid disease (hypothyroidism, hyperthyroidism, cancer), adrenal dysfunction, pituitary disorders and tumors, osteoporosis, metabolic syndrome, and weight loss.
Research
Sierra Biomedical Inc., a division of Charles River Laboratories
01.2001 - 01.2004
Laboratory animal technician - certified specialist: specialized in large animal toxicology testing at this pre-clinical contract-research organization; worked as a research associate drafting protocols and conducting studies then moved to Quality Assurance as an auditor evaluating studies meeting standards for standard operating procedures, protocol guidelines, and FDA regulations; interacted directly with 3rd-party pharmaceutical/device companies and FDA auditors. Reviewed all data documentation for quality prior to sign off of study for submission to FDA.
Association of Physician Assistants in Cardiovascular Surgery
American Academy of Nephrology Physician Assistants
Awards
Alpha Lambda Sigma National Honor Society 2000, Diabetes Care Recognition – excellence in delivery of quality care November 2011, Baylor Scott & White Sunshine Award September 2019, 2021
Community Service
Austin Symphonic Band, President-Elect, Austin Symphonic Band 2025, member of French horn section since 2024
Publications
Thomsen, Kendra MPAS, PA-C; Zuber, Kim MS, PA-C; Davis, Jane CRNP, DNP; Thomas, Greg MPH. Improving treatment for patients with chronic kidney disease. Journal of the American Academy of PAs. November 2016, volume 29, issue 11, pg. 46-53. doi: 10.1097/01.JAA.0000502683.13352.bf.
Thomsen, Kendra MPAS, PA-C. Kidneys in the danger zone. Physician Assist Clinics. Elsevier Publishing. March 2022, volume 7, issue 1, pg. 229-237. doi: 10.1016/j.cpha.2021.22.010.
Training
Emerging Medical Leaders Program, Baylor Scott & White, 2021-2022 cohort
Collaborative Institutional Training Initiative (CITI) – Good Clinical Practice course, Social and Behavioral Research course 2021-2022
American Society of Association Executives (ASAE) CEO Symposium, Orlando, Florida – January 10-11, 2020
Houston Methodist Re-Evolution Summit – Minimally Invasive Cardiac Surgery, the Ultimate Hands-On Summit - March 2014
Round Rock Continuous Learning Improvement Program (CLIP) Project, Round Rock, Texas – July 2011-September 2011 - workflow for patient calls through call center to outpatient clinics
Toyota Lean Program for Healthcare 3-day training to eliminate non-value added activity, keep inventory low, embrace technology, develop people, focus on root causes - August 2009
Bard Access Systems peripherally inserted central line (PICC) training – November 2021
PROFESSIONAL LEADERSHIP
APP Administrator, Baylor Scott & White Greater Austin Region, Primary Care, Medical Specialty, and Surgical APPs May 2021 - present
APP Manager, Baylor Scott & White Austin/Round Rock Medical Specialty APPs November 2020 - May 2021
Officer, Board of Directors National Commission on Certification of Physician Assistants (NCCPA): 2017 – present, Secretary 2018, Chair-Elect 2019, Chair 2020, Immediate Past Chair 2021
Director – at – large, Board of Directors National Commission on Certification of Physician Assistants (NCCPA) 2017-present Committees: Financial Integrity (2019, 2020), CEO Compensation (2017, 2018 [chair], 2019, 2020, 2025), Nominating Committee (2017, 2022, 2023, 2024 [chair]), Full Practice Authority Mega Issue Team (2017), Certificate of Added Qualification (CAQ) Mega Issue Team (2018), Bylaws Work Group (2019 [chair]), Specialty Certification Mega Issue Team (2020 [chair]), Review Committee (2021, 2022, 2024, 2025), Board Development (2021, 2023), Participating Organization Mega Issue Chair (2022), International Engagement Mega Issue (2024, 2025)
Member, national PA cross organizations (AAPA, NCCPA, ARC-PA, PAEA) acting as a think tank on issues for the national and global PA profession (2019, 2020, 2021)
Chair, Baylor Scott & White Austin/Round Rock Region APP Engagement Committee 2018
Vice Chair, Baylor Scott & White Advanced Practice Professional Council 2016-2017
Secretary, Baylor Scott & White (Scott & White) Advanced Practice Professional Council 2011-2014
Chair, Baylor Scott & White (Scott & White) Advanced Practice Professional Council Bylaws and Election Committee 2010-2017
Chief Delegate, American Academy of Physician Assistants House of Delegates representing the American Academy of Nephrology Physician Assistants 2012, 2016
Member, American Academy of Physician Assistants House of Delegates Reference Committee A (bylaws and associated statutes) 2012
Inaugural Chief Class Officer, Touro University Nevada Student Government Association Nov 2005 - Mar 2007
Inaugural President, Touro University Nevada Student Government Association Nov 2004 – Nov 2005
Financial Officer, Touro University Nevada Graduation Committee 2006-2007
Student Representative, American Academy of Physician Assistants Annual Conference 2005 Orlando, FL
SPEAKING ENGAGEMENTS
Virtual Sullivan University PA Program Commencement speech on behalf of the NCCPA June 2020
Kigali, Rwanda Presentation on behalf of the NCCPA on the current data on PA’s in the US at the Global Association of Clinical Officers and Physician Assistants (GACOPA) 2020 Symposium March 2020
Shenyang, China Presentation on Cardiac Surgery in the US, specifically Minimally Invasive Cardiac Surgery, Shenyang Hospital September 2015
College Station, Texas Presentation of Physician Assistants, Texas A&M Biomedical Sciences Association and Future Aggie Physician Assistants – student organizations March 2023
Presentation to Texas A&M Future Aggie PAs about life as a PA - October 2023
PRECEPTOR/MENTOR
Adjunct faculty Mary Hardin Baylor PA Program 2021, South University PA Program Round Rock 2023; South University Round Rock, Texas 2023-present
Preceptor Texas Tech University Health Sciences Center, School of Nursing, AGACNP Program – Spring 2015.
Mentor Multiple pre-PA students for 1-2 weeks in Cardiothoracic Surgery 2014-2019, 2023-2025 3rd and 4th year medical students for 2-4 weeks in Cardiothoracic Surgery 2014-2019 Internal Medicine and Family Medicine Residents rotating through the Intensive Care Unit 2020-2022
Timeline
Adjunct Faculty
South University PA Program
01.2023 - Current
Advanced Practice Provider (APP) Administrator
Baylor Scott & White Healthcare
01.2021 - Current
Pulmonary Critical Care Medicine
Baylor Scott & White Healthcare
01.2020 - 01.2022
International Medicine (half-time), Orthopedic Surgery (half-time)
Baylor Scott & White Healthcare
01.2015 - 01.2016
Cardiothoracic Surgery
Baylor Scott & White Healthcare
05.2012 - 06.2016
Family Medicine
Scott & White Healthcare
01.2007 - 01.2012
Endocrinology
Austin Thyroid and Endocrinology
01.2007 - 01.2007
Research
Sierra Biomedical Inc., a division of Charles River Laboratories
Associate Professor, Faculty at Sioux Falls Family Medicine Residency Program, University of South DakotaAssociate Professor, Faculty at Sioux Falls Family Medicine Residency Program, University of South Dakota