Ambulance Dispatcher
Medic One Medical Response
02.2019 - 08.2020
- Responded to all client requests for medical emergency transports in an efficient and professional manner
- Dispatched emergent and non-emergent calls to and from hospitals, clinics, and assistant living facilities
- Accurately input data into Excel spreadsheets for different run types
- Operated telephone, radio, and computer communications equipment
- Assessed emergency requests and made quick judgment calls to determine appropriate action.
- Recorded and tracked emergency requests utilizing computer-aided dispatch systems.
- Relayed latest information to first responders via electronic means, telephone calls, and radio responses.
- Provided on-the-job training and coaching to develop new dispatchers.