Dynamic professional with a proven track record in client relationship building at DoorDash. Adept at project management and workload management, I excel in maintaining high service standards and ensuring client satisfaction. My strong communication skills and commitment to safety compliance have consistently led to repeat business and positive referrals.
Overview
10
10
years of professional experience
Work History
Independent Contractor
DoorDash
11.2024 - Current
Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
Developed and maintained strong working relationships with clients, leading to repeat business and referrals.
Communicated effectively with clients throughout the entire project lifecycle, keeping them informed of progress updates or any potential issues that arose.
Provided exceptional customer service by addressing client concerns promptly and offering solutions that met their needs.
Dishwasher
Luigi's Pizzeria Ll
12.2014 - Current
Kept kitchen areas neat and clean by removing trash and organizing supplies.
Followed supervisor instructions to complete tasks on time.
Kept work area clean, dry, and free of debris to prevent incidents and accidents.
Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
Direct Support Professional
Upstate Caring Partners
06.2019 - 03.2024
Maintained clean, safe, and well-organized patient environment.
Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
Receptionist
Sunset Nursing And Rehabilitation Center
06.2022 - 08.2022
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Confirmed appointments, communicated with clients, and updated client records.
Answered phone promptly and directed incoming calls to correct offices.
Kept reception area clean and neat to give visitors positive first impression.
Dietary Aide
Sunset Nursing And Rehabilitation Center
06.2022 - 08.2022
Kept all kitchen areas clean, tidy and free of hazards.
Served meals to residents in accordance with established schedules and dietary procedures.
Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
Babysitter
Abdo
10.2018 - 06.2019
Played games, worked on puzzles, and read books to young children.
Communicated positively with children and guardians.
Organized and cleaned home after activities by picking up toys and straightening up play room.
Maintained a clean and organized environment to ensure the well-being of children under care.
Private Dog Sitter
Abdo
10.2018 - 06.2019
Supported clients during extended travel by providing consistent updates, photos, and videos of their pets'' activities and wellbeing.
Ensured timely feeding, walking, and grooming routines for each dog under my care, resulting in contented and well-cared-for pets.
Maintained a safe and secure space for dogs by adhering to strict house rules and guidelines set by the pet owners.
Administered medications as needed to maintain optimum health of pets, following owner instructions with precision.
Cosmetology Student
Howard G Sackett Technical Center B.O.C.E.S.
09.2015 - 06.2017
Mentored fellow students in various cosmetology practices by sharing expertise gained through hands-on experience and coursework completion.
Enhanced client satisfaction by providing personalized cosmetology services tailored to individual needs and preferences.
Provided thorough consultations before each appointment to understand client goals thoroughly and create customized plans accordingly.
Demonstrated proficiency in various hair styling techniques, including cutting, coloring, perming, straightening, extensions application, and updo creation.
Education
High School Diploma -
Adirondack Central School
Boonville, NY
06-2017
Cosmetolgy - Cosmetology
Howard G Sackett Technical Center B.O.C.E.S.
Glenfield, NY
06-2017
Skills
Client relationship building
Workload management
Deadline adherence
Safety compliance
Project management
Scheduling
Schedule management
Error correction
Requirements gathering
Records coordination
Service marketing
Interests
Animal Care
Growing herbs, vegetables, or fruits in home gardens
Fashion and Style
I enjoy cooking for friends and family gatherings
I have a passion for photography and editing photos
Volunteering
Watching Movies and TV Shows
Baking
Music
Gym Workouts
Backpacking and Hiking
Experimenting with different creative mediums, like [medium 1], [medium 2], and [medium 3], to expand skills and techniques
I like working with my hands and fixing things
I enjoy helping others and giving back to the community
I enjoy sketching and drawing, which helps improve my creativity and attention to detail
Gardening
I participate in a variety of outdoor recreational activities
Video Gaming
Enjoy hobbies that combine physical activity with outdoor exploration
Reading
Knitting and Crocheting
Hiking
Team Sports
Exploring various forms of art, such as [activity 1], [activity 2], and [activity 3], to nurture creativity and personal growth
DIY and Home Improvement
I like looking at the stars and learning about constellations