Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Kendra Battles

Boonville,NY

Summary

Dynamic professional with a proven track record in client relationship building at DoorDash. Adept at project management and workload management, I excel in maintaining high service standards and ensuring client satisfaction. My strong communication skills and commitment to safety compliance have consistently led to repeat business and positive referrals.

Overview

10
10
years of professional experience

Work History

Independent Contractor

DoorDash
11.2024 - Current
  • Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
  • Developed and maintained strong working relationships with clients, leading to repeat business and referrals.
  • Communicated effectively with clients throughout the entire project lifecycle, keeping them informed of progress updates or any potential issues that arose.
  • Provided exceptional customer service by addressing client concerns promptly and offering solutions that met their needs.

Dishwasher

Luigi's Pizzeria Ll
12.2014 - Current
  • Kept kitchen areas neat and clean by removing trash and organizing supplies.
  • Followed supervisor instructions to complete tasks on time.
  • Kept work area clean, dry, and free of debris to prevent incidents and accidents.
  • Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.

Direct Support Professional

Upstate Caring Partners
06.2019 - 03.2024
  • Maintained clean, safe, and well-organized patient environment.
  • Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.

Receptionist

Sunset Nursing And Rehabilitation Center
06.2022 - 08.2022
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.

Dietary Aide

Sunset Nursing And Rehabilitation Center
06.2022 - 08.2022
  • Kept all kitchen areas clean, tidy and free of hazards.
  • Served meals to residents in accordance with established schedules and dietary procedures.
  • Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
  • Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.

Babysitter

Abdo
10.2018 - 06.2019
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Maintained a clean and organized environment to ensure the well-being of children under care.

Private Dog Sitter

Abdo
10.2018 - 06.2019
  • Supported clients during extended travel by providing consistent updates, photos, and videos of their pets'' activities and wellbeing.
  • Ensured timely feeding, walking, and grooming routines for each dog under my care, resulting in contented and well-cared-for pets.
  • Maintained a safe and secure space for dogs by adhering to strict house rules and guidelines set by the pet owners.
  • Administered medications as needed to maintain optimum health of pets, following owner instructions with precision.

Cosmetology Student

Howard G Sackett Technical Center B.O.C.E.S.
09.2015 - 06.2017
  • Mentored fellow students in various cosmetology practices by sharing expertise gained through hands-on experience and coursework completion.
  • Enhanced client satisfaction by providing personalized cosmetology services tailored to individual needs and preferences.
  • Provided thorough consultations before each appointment to understand client goals thoroughly and create customized plans accordingly.
  • Demonstrated proficiency in various hair styling techniques, including cutting, coloring, perming, straightening, extensions application, and updo creation.

Education

High School Diploma -

Adirondack Central School
Boonville, NY
06-2017

Cosmetolgy - Cosmetology

Howard G Sackett Technical Center B.O.C.E.S.
Glenfield, NY
06-2017

Skills

  • Client relationship building
  • Workload management
  • Deadline adherence
  • Safety compliance
  • Project management
  • Scheduling
  • Schedule management
  • Error correction
  • Requirements gathering
  • Records coordination
  • Service marketing

Interests

  • Animal Care
  • Growing herbs, vegetables, or fruits in home gardens
  • Fashion and Style
  • I enjoy cooking for friends and family gatherings
  • I have a passion for photography and editing photos
  • Volunteering
  • Watching Movies and TV Shows
  • Baking
  • Music
  • Gym Workouts
  • Backpacking and Hiking
  • Experimenting with different creative mediums, like [medium 1], [medium 2], and [medium 3], to expand skills and techniques
  • I like working with my hands and fixing things
  • I enjoy helping others and giving back to the community
  • I enjoy sketching and drawing, which helps improve my creativity and attention to detail
  • Gardening
  • I participate in a variety of outdoor recreational activities
  • Video Gaming
  • Enjoy hobbies that combine physical activity with outdoor exploration
  • Reading
  • Knitting and Crocheting
  • Hiking
  • Team Sports
  • Exploring various forms of art, such as [activity 1], [activity 2], and [activity 3], to nurture creativity and personal growth
  • DIY and Home Improvement
  • I like looking at the stars and learning about constellations
  • Outdoor Recreation
  • Dancing
  • Cooking
  • Crafting and DIY Projects

Timeline

Independent Contractor

DoorDash
11.2024 - Current

Receptionist

Sunset Nursing And Rehabilitation Center
06.2022 - 08.2022

Dietary Aide

Sunset Nursing And Rehabilitation Center
06.2022 - 08.2022

Direct Support Professional

Upstate Caring Partners
06.2019 - 03.2024

Babysitter

Abdo
10.2018 - 06.2019

Private Dog Sitter

Abdo
10.2018 - 06.2019

Cosmetology Student

Howard G Sackett Technical Center B.O.C.E.S.
09.2015 - 06.2017

Dishwasher

Luigi's Pizzeria Ll
12.2014 - Current

High School Diploma -

Adirondack Central School

Cosmetolgy - Cosmetology

Howard G Sackett Technical Center B.O.C.E.S.
Kendra Battles