Kendra Billie
Mt. Pleasant,SC
Summary
Versatile and dynamic, with a proven track record at Lowes Foods for enhancing customer satisfaction through efficient food safety practices and exceptional culinary experiences. Expert in safe food handling and customer engagement, I excel in fast-paced environments, significantly reducing wait times by streamlining meal assembly processes. Skilled in team building, I consistently deliver superior service, driving brand loyalty and sales.
Overview
1
1
Certification
Work History
Chicken Kitchen Clerk
Lowes Foods
- Maintained a clean and organized workspace, adhering to health and safety regulations.
- Contributed to reduced wait times for customers through efficient meal assembly processes during rush hours.
- Followed food safety practices and sanitation guidelines.
- Operated kitchen equipment in accordance with manufacturer instructions.
- Arranged food items in display cases and retail areas for purchase.
- Followed recipes and chef instructions to prepare food correctly.
Beauty Advisor
Sally Beauty
- Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
- Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
- Processed payments, entering sales in register for prompt customer service.
- Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
- Met sales goals, supporting organizational health through consistent and reliable service.
- Strengthened brand loyalty through exceptional customer service and attentiveness to individual preferences.
- Helped customers feel relaxed and comfortable through conversation and personal relatability.
Stocking Associate
Walmart
- Enhanced store organization by accurately stocking shelves and maintaining inventory control.
- Performed inventory control, such as counting, and stocking merchandise.
- Maintained proper rotation of perishable items according to expiration dates, reducing waste and ensuring fresh products were available for customers.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
- Stocked designated items on shelves, end caps and displays.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
Street Leader
Urban Promise Charlotte
- Maintained clean, neat and hazard-free areas to protect kids, personnel and families.
- Assisted in maintaining a safe and healthy environment, ensuring cleanliness and proper supervision of children.
- Used patience, skill and various behavior modification techniques to maintain order and safety.
- Led groups of children safely through variety of camp activities.
- Assisted in the successful management of daily operations such as meal planning, activity scheduling, and site maintenance.
- Assisted in preparing meals and snacks to provide nutritional needs to campers.
- Engaged with children on individual basis to build positive relationships and promote learning.
Education
Certified Phlebotomy Technician -
Phlebotomy Training Specialist
Charleston, SC06.2023
High School Diploma -
Charlotte Virtual High School
Charlotte, NC2022
Skills
- Cleaning Protocols
- Safe Food Handling
- Customer interaction
- Knife Skills
- Product Knowledge
- Cooking techniques
- Order Fulfillment
- Waste Reduction
- Food safety and sanitation
- Cooking
- Cash Register Operation
- Team building
- Customer Engagement
- Loading and unloading
- Truck unloading
- Product Rotation
- Shelf Stocking
- Customer Service
- Upselling strategies
- Brand Awareness
- Product Demonstration
- Nail Care Expertise
- Haircare Knowledge
- Money Handling
- Phone Etiquette
- Retail Sales
- Store Opening and Closing
- Stock replenishment
- POS system operations
Certification
CPT- Certified Phlebotomy Technician
Timeline
Chicken Kitchen Clerk
Lowes Foods
Beauty Advisor
Sally Beauty
Stocking Associate
Walmart
Street Leader
Urban Promise Charlotte
Certified Phlebotomy Technician -
Phlebotomy Training Specialist
High School Diploma -
Charlotte Virtual High School
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