Kendra Bjorn

My responsibilities included:

• Oversight of daily operations.
• Hiring and training of office staff, cleaning staff, and technicians.
• Managing staff performance.
• Employee Benefits Administrator.
• Manage inventory, ordering, and vendor relationships.
• Occupational Health and Safety Specialist.
• Ensure financial success by monitoring sales and identifying growth opportunities.

I lead by providing guidance and mentorship in a positive work environment, while maintaining high-quality standards.

I transferred within Zumiez from Denton, TX, to Seattle and continued my role and responsibilities as an Assistant Manager.

I worked part-time as an assistant manager at Zumiez while pursuing my associate degree. My responsibilities included achieving sales goals, hiring and training employees, creating shift schedules, and managing inventory.

While employed at Zumiez, I developed strong leadership, problem-solving, and organizational skills that have been valuable in my career.

I managed daily clinic operations for my designated doctor, which included:

• I traveled to multiple clinics per week, following the doctor's schedule.
• Greeting, rooming, taking patients' vitals, and prepping them for scheduled exams and procedures.
• Scheduling follow-up appointments, in-office procedures, and coordinating the surgery schedule.
• Maintained patient records.
• Assisted with medical procedures.
• Documented billing and coding to ensure accurate insurance requirements were met.
• Handled lab tests and sterilized equipment.

I did an excellent job maintaining a clean, organized environment while keeping the doctor on schedule, and fostering positive patient interactions to ensure a smooth healthcare experience.