Kendra Blount
Yorktown,Virginia
Summary
Kendra Blount is a student in her senior year at Old Dominion University and a committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
6
6
years of professional experience
Work History
Resident Assistant
Housing & Residence Life - Old Dominion University
Norfolk, VA
08.2024 - 05.2025
- Supervised and monitored activities of residents in the dormitory to ensure compliance with rules and regulations.
- Responded to emergency situations within the residence hall.
- Conducted weekly floor meetings to discuss safety protocols, campus resources, and upcoming events.
- Coordinated student events such as movie nights, game nights, and other social activities.
- Assisted students with problem resolution through mediation and conflict management techniques.
- Encouraged participation from all residents in order to create a strong sense of community within the residence hall.
- Maintained accurate records of incidents that occurred in the residence hall.
Front Desk Receptionist
Housing & Residence Life - Old Dominion University
Norfolk, VA
08.2023 - 05.2024
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Maintained an organized reception area and ensured that all guests were attended to promptly.
- Performed data entry into computer systems to maintain accurate records of resident information.
- Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
- Organize mail and sort them correctly for residents.
- Regularly produce key audits and distribute x-keys.
Front End Cashier
Kroger
Yorktown, VA
08.2022 - 12.2022
- Further developed proficiency on the front end register and self checkout machines
- Processed customer payments using cash, debit cards, credit cards, gift certificates and vouchers.
- Assisted customers in locating items throughout the store.
- Answered customers' questions about products, prices and availability.
- Maintained a clean workstation by wiping counters and organizing supplies.
- Operated electronic scanners to enter product information into computer system.
- Ensured that all checkout areas were adequately stocked with bags, paper rolls and other supplies.
- Resolved customer complaints in an efficient manner while maintaining excellent customer service standards.
- Checked personal identifications during alcohol and tobacco sales.
Baker and Server
Benny Cantiere’s
Newport News, VA
07.2022 - 10.2022
- Developed skills in food service and prep
- Undertook several roles in the restaurant such as preparing food, serving, operating the register, proper cleaning of the establishment, and replenishing stock
- Exhibited the ability to multitask during busy hours
- Mentored baking staff in proper techniques and bakery procedures.
- Adhered to safety protocols to minimize mishaps and accidents with baking equipment.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
Cashier
Aramark- POD Market in the Village
Norfolk, VA
08.2021 - 05.2022
- Answered customers' questions and provided information on store procedures or policies.
- Built and maintained productive relationships with employees.
- Collaborated with the management team to determine appropriate staffing levels for peak hours.
- Assisted customers at checkout by providing excellent customer service and resolving any issues that arose.
- Stocked shelves with merchandise when needed.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Cashier and Baker
Great American Cookie
Patrick Henry Mall, Newport News
12.2020 - 08.2021
- Operated the cashiers station neatly and efficiently in order to stay on stocking schedule, which was done simultaneously
- Counted the register at the end of shifts
- Handled specialized orders with the head manager
- Maintained the shop alone for the majority of shifts.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Prepared doughs, batters, fillings, icings and other bakery items according to recipes.
- Operated ovens, mixers, grinders and other equipment to bake goods.
- Stocked shelves with freshly-baked goods while rotating older items to the front of the display case.
- Maintained a clean work environment throughout shift including sanitizing surfaces and washing dishes.
- Personalized cakes by writing desired words or adding other customizations.
Sales Associate
Yankee Candle (Sandhills)
Columbia, SC
10.2019 - 03.2020
- Developed skills in sales and deep knowledge of the product.
- Built relationships with customers to encourage repeat business.
- Maintained up-to-date knowledge of store merchandise and policies.
- Attended weekly team meetings to review performance goals and objectives.
- Developed trusting relationships with customers by making personal connections.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Recommended, selected and located merchandise based on customer desires.
Education
Bachelor of Arts - Theater Performance
Old Dominion University
Norfolk, VA05.2025
Skills
- Proficient in Microsoft Office
- Educated in Google Workspace, Excel, and Spreadsheet
- Proficient Skill in Conflict Management
- Experience in retail and sales
- File Organization
- Clerical Support
- Mail Sorting and Distribution
- Customer Service
- Fluent in conversational Spanish
- Administrative support
- Event coordination
Timeline
Resident Assistant
Housing & Residence Life - Old Dominion University
08.2024 - 05.2025
Front Desk Receptionist
Housing & Residence Life - Old Dominion University
08.2023 - 05.2024
Front End Cashier
Kroger
08.2022 - 12.2022
Baker and Server
Benny Cantiere’s
07.2022 - 10.2022
Cashier
Aramark- POD Market in the Village
08.2021 - 05.2022
Cashier and Baker
Great American Cookie
12.2020 - 08.2021
Sales Associate
Yankee Candle (Sandhills)
10.2019 - 03.2020
Bachelor of Arts - Theater Performance
Old Dominion University
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