Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kendra Bryant

Newport News,VA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Teller Associate

Garda World- Hampton
10.2023 - Current
  • Disbursed cash and checks accurately while maintaining security of cash drawers.
  • Balanced cash drawer daily and resolved discrepancies to provide accurate data
  • Maintained accurate records of customer transactions in line with bank procedures.
  • Arranged monies received in cash boxes and coin dispensers according to denomination.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.

Customer Service Representative

Faneuil
06.2020 - 10.2023
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Updated account information to maintain customer records.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Clarified customer issues and determined root cause of problems to resolve product or service complaints.

Machine Operator

Continental
10.2018 - 08.2019
  • Operated machining equipment safely with team of operators.
  • Operated multiple machines simultaneously to meet production requirements.
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Complied with company and OSHA safety rules and regulations.
  • Set up and adjusted equipment and properly configured machines for daily operation.
  • Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
  • Replenished materials and supplies as needed to maintain production.

Store Clerk

Walgreens
09.2015 - 10.2018
  • Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Pleasantly greeted customers and provided prompt and courteous service.
  • Removed trash, swept, and mopped floors for professional appearance.
  • Communicated with customers and staff politely and professionally to uphold store standards.
  • Used pallet jacks and hand trucks to move merchandise to sales floor for stocking.
  • Retrieved items for customers and verified prices.
  • Prepared orders for customers without delay to deliver excellent service.
  • Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
  • Operated cash register to accurately process and record customer payments.
  • Addressed customer complaints and concerns, providing mutually beneficial solutions.

Education

Medical Assistant

Centura College
Newport News, VA
03.2024

High School Diploma -

Hampton High School
Hampton, VA
06.2007

Skills

  • Data entry efficiency
  • Account maintenance
  • Team collaboration
  • Check verification
  • Sales and cross-selling
  • Adaptable to change
  • Customer confidentiality
  • Cash handling expertise
  • Financial record keeping
  • Customer service excellence
  • Loan payment processing
  • Currency conversion knowledge
  • Positive attitude
  • Relationship building
  • Time management proficiency
  • Computer literacy
  • Deposit processing
  • Multitasking capabilities
  • Fraud detection capabilities
  • Cash drawer balancing
  • Regulatory compliance awareness
  • Transaction processing accuracy
  • Problem-solving abilities
  • Professional demeanor
  • Attention to detail
  • Account Updating

Certification

  • Certified in CPR through basic life support

Timeline

Teller Associate

Garda World- Hampton
10.2023 - Current

Customer Service Representative

Faneuil
06.2020 - 10.2023

Machine Operator

Continental
10.2018 - 08.2019

Store Clerk

Walgreens
09.2015 - 10.2018

Medical Assistant

Centura College

High School Diploma -

Hampton High School

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Kendra Bryant