Kendra Burton

Office Manager

Fiumera & Associates

06.2001 - Current

Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
Developed comprehensive policy manuals outlining procedures and guidelines, contributing to a well-organized workplace culture.
Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
Oversaw office budget, ensuring all expenditures were within allocated funds and identifying cost-saving opportunities.
Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
Managed scheduling and coordination of all office meetings to ensure smooth operations and minimal conflicts.
Streamlined document handling and processing, reducing turnaround time for client inquiries and requests.
Reduced overhead costs significantly through negotiation of vendor contracts for office supplies and services.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Prepared vendor invoices and processed incoming payments.
Assisted in month-end closing procedures, ensuring all invoices were processed on time to reflect accurate financial statements.
Reduced late payment penalties by closely monitoring due dates and managing timely payments.
Upheld high standards of professionalism by adhering to established accounting policies, procedures, and ethical guidelines throughout daily tasks.
Reduced late payments by maintaining strong relationships with clients and implementing effective follow-up procedures.
Improved financial accuracy by thoroughly reconciling accounts and identifying discrepancies on a monthly basis.
Served as a reliable point of contact for external auditors, providing necessary documentation and answering inquiries related to accounts receivable/payable activities.
Enhanced cash flow by efficiently managing accounts receivable and ensuring prompt payment from customers.
Streamlined invoice processing for timely payments, reducing the overall outstanding balance of accounts payable.
Ensured accurate financial reporting through regular reviews of account classifications and proper allocation of expenses.
Processed invoices and journal entries with efficiency and accuracy, resulting in decreased discrepancies.
Managed and responded to correspondence and inquiries from customers and vendors.
Reconciled accounts, managed audits and updated financial records with remarkable accuracy.
Recorded deposits, reconciled monthly bank accounts and tracked expenses.
Handled day-to-day accounting processes to drive financial accuracy.
Performed administrative duties such as faxing and filing confidential documents, answering telephones and responding to emails.
Resolved schedule conflicts swiftly, ensuring minimal disruption to operations and client satisfaction levels.
Confirmed patient appointments via telephone to inform of appropriate preparations needed prior to examination.
Used Therapist Helper to maintain and update patient database and staff records.
Received and screened phone calls and emails.
Organized files developed spreadsheets and scanned documents.
Supervised coding, insurance billing and reimbursement tracking for doctors.
Assisted healthcare personnel with non-medical functions such as making travel arrangements, responding to external and internal inquiries and setting up presentations.
Organized and updated databases, records and other information resources.

Summary

Overview

Work History

Office Manager

Education

Bachelor of Arts - Business Administration And Management

Skills

Languages

Timeline

Office Manager

Bachelor of Arts - Business Administration And Management

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