Timeline
Work History
Skills
Overview
Certification
Generic

Kendra Cates

Regional Property Manager
Indianapolis,IN

Timeline

Regional Property Manager

Kittle Property Group
08.2023 - Current

Asset Manager

Commonwealth Companies
01.2022 - 08.2023

Property Manager

Kittle Property Group
02.2010 - 01.2022

Work History

Regional Property Manager

Kittle Property Group
08.2023 - Current
  • Conducted regular site visits to evaluate property conditions, identifying areas requiring improvements or repairs before escalating into larger issues.
  • Oversaw capital improvement projects, coordinating with contractors to ensure timely completion within budget constraints.
  • Coached on-site property management teams to improve leasing skills, leading to higher conversion ratios from prospect inquiries to signed leases.
  • Managed budget development and expense control, ensuring optimal financial performance across all properties in the region.

Asset Manager

Commonwealth Companies
01.2022 - 08.2023
  • Managed risk by conducting thorough due diligence and regular portfolio reviews.
  • Proactively identified areas for process improvement, driving increased efficiency throughout the organization.
  • Collaborated with legal teams to ensure compliance with regulatory requirements and industry best practices.
  • Maximized return on investment by implementing effective asset allocation strategies.

Property Manager

Kittle Property Group
02.2010 - 01.2022
  • Managed budget effectively, ensuring all property expenses were kept within allocated funds.
  • Managed multiple properties simultaneously, coordinating efficient allocation of resources and streamlining communication channels to maintain high levels of operational excellence.
  • Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
  • Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
  • Boosted property occupancy rates through targeted marketing campaigns and personalized property showings.
  • Analyzed operational information for impact on ROI, identified trends and recommended appropriate adjustments.
  • Conducted regular inspections of both interior and exterior of properties for damage.
  • Implemented and enforced policies and procedures to maintain properties to highest standards.
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Implemented energy-saving initiatives, resulting in cost savings and environmental benefits.
  • Kept properties in compliance with local, state, and federal regulations.
  • Cultivated network of reliable contractors and service providers to ensure quick response times for repairs.
  • Maintained original leases and renewal documents in digital and hardcopy format for property management office.
  • Maximized rental income while minimizing expenses through effective planning and control.
  • Maintained rigorous compliance with all housing laws and regulations, avoiding potential legal issues.
  • Fostered positive relationships with tenants and property owners, leading to high retention rates.
  • Provided ongoing training opportunities for staff, promoting professional growth and fostering a cohesive team environment.
  • Conducted regular property inspections to preemptively identify and address maintenance needs.
  • Increased revenue with strategic lease renewal negotiations, focusing on tenant retention.
  • Reduced vacancy periods by implementing strategic marketing initiatives targeting specific demographics within the community.
  • Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
  • Developed annual operating budgets and forecasts, as well as sales and marketing plans.
  • Managed budgetary constraints to maximize profitability while maintaining high-quality living environments for residents.
  • Fostered a sense of community among residents through well-planned social events and activities that encouraged interaction amongst neighbors.
  • Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.

Skills

  • Asset management
  • Tenant screening
  • Team recruitment
  • Property operations
  • Site inspection conduction
  • Lease administration
  • Lease agreement management
  • Tenant relations
  • Property inspections
  • Rent collection
  • Staff training and development
  • Property management
  • supervision
  • Employee mentoring
  • Facilities management
  • Tenant retention
  • Leasing management
  • Sales
  • Teamwork and collaboration
  • Customer service
  • Property tours and inspections
  • Multi-family property management
  • Financial budgeting and reporting
  • Fair housing mandates
  • Risk assessment
  • Staff management
  • Monthly fee and payment collection
  • Employee motivation and guidance
  • Complaints investigation
  • Administrative leadership
  • Staff supervision

Overview

15
15
years of professional experience

Certification

  • Housing Credit Certified Professional (HCCP)- National Association of Home Builders.
  • Accredited Residential Manager (ARM) - Institute of Real Estate Management (IREM).
  • Accredited Asset Management Specialist (AAMS) - College for Financial Planning.

Similar Profiles

CREATE PROFILE
Kendra CatesRegional Property Manager