Kendra Chaffee
Atlanta,GA
Summary
I am currently a travel medical assistant with almost 2 year experience in traveling and a total of 6 years all together . I am a highly motivated and committed Medical Assistant/Patient care tech with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background, customer service background and team-building skills to deadline-driven environment.
Overview
10
10
years of professional experience
Work History
Medical Assistant
AMN Healthcare
03.2023 - 08.2023
- Called and faxed pharmacies to submit prescriptions and refills.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Medical Assistant
AMN Healthcare
12.2022 - 03.2023
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Listen for Fetal heart tones
- Assisted doctor with exam, such as Colonoscopy,pessary changes, pap smears, pelvic culture.
Patient Care Technician
Kaiser Permanente
02.2022 - 12.2022
- Used principles of growth and development to provide age-specific treatment and care.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Cared for clients with diagnoses such as respiratory failure, Covid, diabetes, Parkinson's disease and Alzheimer's disease.
- Helped patients maintain healthy skin by checking wounds, assessing integrity, and bathing bedbound individuals.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Transported patients between rooms and appointments or testing locations.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
Medical Assistant
MD Now Urgent Care
02.2020 - 01.2022
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Performed medical records management, including filing, organizing and scanning documents.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Documented vital signs and health history for patients in clinic and hospital environments.
Medical Assistant
University of Michigan Hospital
05.2019 - 01.2022
- Managed patient flow
- Obtained and recorded vitals
- Point of Care Testing
- Assisted physicians with procedures
- Utilized EPIC EHR
- Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
Medical Assistant
IHA Livingston Pediatrics
03.2019 - 05.2019
- Managed patient flow
- Obtained and recorded vitals
- Administered injections
- Point of Care Testing
- Assisted physicians with procedures
- Utilized NextGen EHR
Cashier
Kroger
11.2017 - 04.2018
- Courteously greeted customers and efficiently process transactions within busy, fast-paced retailenvironments
- Recommended, selected, and helped locate or obtain merchandise to customers
- Operated cash register, scanners and computers to itemize and total customer purchases; collected payments and made changes forcash transactions; balanced drawer at the end of each shift
- Placed special orders to call other stores to find desired items
- Provided excellent customer service
Assistant Manager
Auntie Anne's
09.2014 - 10.2017
- Maintained working knowledge of restaurant
- Organized and cleaned restaurant during downtime; maintain a sanitized work environment at alltimes
- Maintained high standards of customer service during high-volume, fast-paced operations
- Communicated clearly and positively with coworkers and management
- Mastered point-of-service (POS) computer system for automated order taking
- Handled currency and credit transactions quickly andaccurately
- Assisted management with inventory control and stockordering
- Resolved complaints promptly and professionally
- Cross-trained and coordinated scheduling with team members to ensure seamless service
- Took initiative to find extra tasks when scheduled duties were completed
- Identified and assessed customers' needs to achieve satisfaction
Caregiver
State of Michigan
01.2014 - 12.2016
- Provided personal healthcare assistance in patient residences
- Performed domestic and household tasks
- Transported/accompanied patients to doctor
- Administered prescribed medications as directed
- Maintained patient care records
- Provided assistance with dietary care and feeding
- Measured and record vital signs
- Assisted with personal care activities
- Assisted with personal hygiene; bathing, grooming, oral care and nail trimming
- Bathing: tub, shower, bed bath, Skin Care Inspection
- Specimen Collection
- Knowledge of CPR and First Aid
Key Holder
Godiva Chocolatier Inc
10.2015 - 04.2016
- Built sustainable relationships of trust through open and interactive communication
- Identified and assessed customers' needs to achieve satisfaction
- Generated sales leads
- Effectively managed large amounts of incoming calls
- Provided accurate product information
- Took initiative to find extra tasks when scheduled duties were completed
- Cross-trained and coordinated scheduling with team members to ensure seamless service
- Resolved complaints promptly and professionally
- Built loyal clientele through friendly interactions and consistent appreciation
- Assisted management with inventory control and stock ordering
- Followed procedures for safe food preparation, assembly, and presentation
- Handled currency and credit transactions quickly and accurately
- Mastered point-of-service (POS) computer system for automated order taking
- Communicated clearly and positively with coworkers and management
- Maintained high standards of customer service during high-volume, fast-paced operations
- Assisted supervisors to identify and resolve issues in the restaurant
- Built and maintained internal and external customer satisfaction
- Organized and cleaned restaurant during downtime; maintain a sanitized work environment at alltimes
- Maintained working knowledge of restaurant
Shift Manager
01.2014 - 09.2014
- Maintained working knowledge of restaurant
- Organized and cleaned restaurant during downtime; maintain a sanitized work environment at alltimes
- Built and maintained internal and external customer satisfaction
- Communicated clearly and positively with coworkers and management
- Mastered point-of-service (POS) computer system for automated order taking
- Handled currency and credit transactions quickly and accurately
Education
Health Care
Ross Medical Education Center
Brighton, MI05.2018
GED -
Washtenaw Community College
Ann Arbor, MI02.2016
Skills
- Proven ability to read and perform vital signs
- Knowledgeable of insurance coding and
- Administrative procedures
- Can administer basic urinalysis, urine dipstick, blood
- Typing, strep test, and blood sugar
- Proficient with EKG electrode placement (within
- 90% accuracy)
- Understand basic dosage calculations
- Ability to recognize cardiac rhythms
- Skilled at accurately documenting patient history
- Feeding Assistance
- Specimen Collection
- Emergency Response
Timeline
Medical Assistant
AMN Healthcare
03.2023 - 08.2023
Medical Assistant
AMN Healthcare
12.2022 - 03.2023
Patient Care Technician
Kaiser Permanente
02.2022 - 12.2022
Medical Assistant
MD Now Urgent Care
02.2020 - 01.2022
Medical Assistant
University of Michigan Hospital
05.2019 - 01.2022
Medical Assistant
IHA Livingston Pediatrics
03.2019 - 05.2019
Cashier
Kroger
11.2017 - 04.2018
Key Holder
Godiva Chocolatier Inc
10.2015 - 04.2016
Assistant Manager
Auntie Anne's
09.2014 - 10.2017
Caregiver
State of Michigan
01.2014 - 12.2016
Shift Manager
01.2014 - 09.2014
Health Care
Ross Medical Education Center
GED -
Washtenaw Community College
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