Kendra Clark
San Antonio,Texas
Summary
Project management professional with track record of delivering high-impact projects in diverse environments. Adept at driving project timelines and ensuring quality outcomes through strategic planning and execution. Highly collaborative, adaptable, and committed to team success and client satisfaction.
Overview
3
3
years of professional experience
Work History
Project Manager & Sales
Elevate Enterprises, LLC
09.2023 - 11.2025
- New Construction & Modernization Sales and Project Management:
- Led sales and project management for elevator systems in new construction and modernization projects, collaborating with GCs, architects, and property owners to deliver custom solutions. Managed full project lifecycles, from proposal to installation, ensuring timely, within-budget completion.
- Service & Repair Sales:
- Maintained long-term customer relationships, overseeing the quoting, tracking, and completion of repair and maintenance jobs. Ensured quick response times, accurate billing, and customer satisfaction.
- Business Development & Customer Acquisition:
- Developed new business opportunities through proactive outreach and relationship-building with property owners, building managers, and contractors, expanding the customer base through targeted sales and service.
- Project Coordination & Scheduling:
- Created and maintained detailed project schedules for construction and repair projects, coordinating with internal teams and subcontractors to ensure timely, efficient completion.
- Permit Filing & Compliance:
- Managed the permitting process, including filing with the Texas Department of Licensing (TDL) for required permits, ensuring compliance with all local and state regulations.
- Financial & Budget Management:
- Oversaw billing, invoicing, and financial tracking for projects, managing budgets, payment schedules, and cost projections to ensure profitability and customer satisfaction.
- Team Leadership:
- Led and mentored a team of elevator technicians, ensuring high-quality service, safety compliance, and problem-solving in the field.
Sales Administrative Assistant
Keith Zars Pools
01.2023 - 09.2023
- Generated and prepared contracts and agreements for a team of eight sales designers, ensuring accuracy and timely delivery.
- Managed administrative responsibilities for all new and existing customers, providing organized support throughout each project lifecycle.
- Utilized office software daily, including Microsoft Excel, Word, PowerPoint, CRM software, and Gmail to maintain efficient workflow and communication.
- Handled multi-line phone systems, providing excellent customer service and directing inquiries to the appropriate departments.
- Processed change orders and supported business development by managing incoming leads, customer traffic, and project documentation.
- Processed all project-related payments and invoicing, maintaining accurate financial records and ensuring timely billing.
- Supported cross-functional teams by maintaining organized files, coordinating schedules, and assisting with office operations as needed.
Business Development Administrator & Marketing
J Joseph Consulting
08.2022 - 02.2023
- Prepared and generated client contracts, engagement letters, and service agreements for the business development team, ensuring accuracy, compliance, and timely delivery.
- Managed administrative operations for new and existing clients, supporting the full lifecycle of tax consulting projects from onboarding through completion.
- Utilized Microsoft Excel, Word, PowerPoint, CRM/POS platforms, and Gmail daily to streamline workflows, maintain records, and support internal communication.
- Handled multi-line phone systems, providing professional customer service and directing inquiries related to tax consulting services, scheduling, and client onboarding.
- Supported business development initiatives by managing incoming leads, organizing client traffic, preparing marketing materials, and maintaining updated project documentation.
- Processed client payments, invoices, and financial documents, ensuring accurate accounting and timely billing throughout each engagement.
- Assisted the marketing team by helping coordinate campaigns, preparing presentations, updating client databases, and supporting outreach efforts.
- Maintained organized digital and physical filing systems, coordinated internal schedules, and provided operational support across departments.
Education
High School Diploma -
Steele High School
Cibolo, TX06.2013
Skills
Technical & Industry Skills
- Knowledge of elevator systems (new construction, modernization, service & repair)
- Project lifecycle management including service, installation, technical scheduling, and customer and field coordination
- Permit filing & regulatory compliance management
Sales & Business Development Skills
- Business to business sales, bidding preparation, negotiating and closing, and account management
- Effective collaboration with general contractors, owners, and property managers
- Market research, lead generation, and client outreach
Project Management Skills
- Project risk identification and mitigation, planning, scheduling, and quality assurance management
- Field crew, vendor, subcontractor coordination
- Resource and logistics allocation, budget oversight, and financial tracking
Administrative & Office Skills
- Document preparation & file organization
- Payment processing, invoicing, and collections
- Project calendar management, tech scheduling, and meeting coordination
- Office workflow optimization and record management
Software Skills
- Microsoft Excel (spreadsheets, formulas, reporting)
- Microsoft Word & PowerPoint
- Google Workspace (Gmail, Drive, Docs, Sheets)
- CRM systems (Salesforce, HubSpot, or similar)
- Project management tools (Asana, Trello, Monday, etc)
- POS and invoicing systems
Communication & Interpersonal Skills
- Customer service excellence and cross-functional collaboration
- Professional written and verbal communication skills, presentation and proposal delivery, and conflict resolution
- Relationship management across vendors and contractors
- Presentation and proposal delivery
General Professional Skills
- Organization, time management, multitasking, including attention to detail
- Problem-solving and decision-making
- Adaptable, strong work ethic, and reliable
Timeline
Project Manager & Sales
Elevate Enterprises, LLC
09.2023 - 11.2025
Sales Administrative Assistant
Keith Zars Pools
01.2023 - 09.2023
Business Development Administrator & Marketing
J Joseph Consulting
08.2022 - 02.2023
High School Diploma -
Steele High School