Kendra Collins, SHRM- CP
Westerville,OH
Summary
Highly versatile and results-oriented Human Resources professional adept at analyzing, designing, and implementing organizational structures that drive efficiency, foster innovation, and enhance workplace culture. I am seeking to make an immediate impact with my passion for creating a culture of belonging, collaboration, and innovation where everyone thrives.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Talent Acquisition Manager
YMCA of Central Ohio
08.2023 - Current
- Increase quality of new hires by conducting comprehensive analyses of current performance metrics, setting clear expectations, and refining job descriptions.
- Identify areas of improvement and recommend changes to optimize efficiency and drive positive change in the recruitment and application process.
- Establish a robust talent pipeline through effective job posting and advertising strategies. Manage scheduling for 15+ interviews weekly and provided regular updates to candidates and hiring managers.
- Guide new managers through onboarding by training them on HRIS systems and hiring procedures, ensuring their practices aligned with company policies and standards.
- Develop and implement corrective action plans in collaboration with management, ensuring consistent adherence to company policies and improving employee performance and compliance.
- Chair the Anti-Racism Committee's Recruitment Subcommittee, helping to develop practices aimed at diversifying the candidate pool and promoting inclusive hiring.
- Lead the onboarding process, including background checks, orientation, and ongoing engagement efforts to ensure a smooth transition for new hires.
- Support the review and upkeep of compensation practices by helping maintain company pay structures to ensure consistency and alignment with industry standards.
Recruitment and Engagement Specialist
YMCA of Central Ohio
07.2021 - 07.2023
- Provided ongoing support to candidates throughout their journey, fostering long-lasting partnerships built on trust and mutual understanding.
- Analyzed data points within UKG to create and translate reports into actionable insights in order to enhance recruitment and retention benchmarks.
- Collaborated with cross-functional teams to develop innovative strategies for improving customer engagement.
- Implement and improve career development processes to drive high-volume recruitment, posting, and maintaining 200+ concurrent job requisitions and securing nearly 200 seasonal staff.
- Trained 180 hiring managers on HRIS/ATS usage, effective interviewing techniques, and applicant selection processes.
Wellness Experience Manager
YMCA of Central Ohio
11.2020 - 07.2021
- Managed HR operations, including staff screening, training, and supervision, as well as budget management for wellness programs.
- Achieved a 93% satisfaction rate with 75% of clients meeting or exceeding fitness and wellness goals.
- Coordinated with Wexner Medical Center to provide free wellness programs as part of the Exercise is Medicine initiative.
- Aligned company objectives with individual goals, fostering a collaborative environment that prioritized teamwork and collective success.
Family Services Coordinator
YMCA of Central Ohio
05.2020 - 11.2020
- Supported 25+ families in crisis, connecting them with resources related to jobs, housing, and education.
- Secured over $15K in resources for clients through grants, scholarships, and donations.
- Maintained confidential records and documentation.
Education
Bachelor of Health Science - Nutrition And Fitness
University of Missouri
Columbia, MOMaster of Human Resource Management -
Ohio State University
Columbus, OH12.2023
Skills
- Talent management
- Organizational assessment
- Training design
- Performance management
- Diversity, equity, and inclusion
- Workforce analytics
- HRIS
- Program management
Certification
- SHRM-CP - SHRM Certified Professional
Additional Information
Head Coach, Sporting Columbus- 3/2014 to Present
Community Learning Center Program Coordinator – YMCA 6/2015 to 8/2017
Ohio Alliance YMCA Leadership Cohort 8/2024 to present
Business Advisory Committee Member- Ohio School for the Deaf
Timeline
Talent Acquisition Manager
YMCA of Central Ohio
08.2023 - Current
Recruitment and Engagement Specialist
YMCA of Central Ohio
07.2021 - 07.2023
Wellness Experience Manager
YMCA of Central Ohio
11.2020 - 07.2021
Family Services Coordinator
YMCA of Central Ohio
05.2020 - 11.2020
Bachelor of Health Science - Nutrition And Fitness
University of Missouri
Master of Human Resource Management -
Ohio State University
- SHRM-CP - SHRM Certified Professional