Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Kendra Cortez

Chula Vista,CA

Summary

Dynamic and bilingual professional with a proven track record in customer service excellence and technical support, as demonstrated at Arey Jones Educational Solutions. Expert in fostering customer relationships, managing time efficiently, and adapting to new challenges. Known for impeccable work ethic, integrity, and team collaboration. Achieved high accuracy in financial transactions and consistently met business needs through flexibility.

Overview

1
1
year of professional experience

Work History

Cashier/ Waitress

Poki Poki
09.2022 - 07.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

IT Services

Arey Jones Educational Solutions
06.2022 - 07.2022
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Park Quality

Sesame Place
04.2022 - 06.2022

Performed routine cleaning duties to ensure well-maintained park spaces. Provided customer service when needed & had the chance to.

Education

Mar Vista High School
Imperial Beach, CA
06.2023

Skills

  • Customer service
  • Bilingual
  • Fluent Spanish/ English
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Cleaning and sanitizing
  • Team collaboration
  • Customer service excellence
  • Conflict resolution
  • Punctual

Languages

Spanish
Native or Bilingual

Timeline

Cashier/ Waitress

Poki Poki
09.2022 - 07.2023

IT Services

Arey Jones Educational Solutions
06.2022 - 07.2022

Park Quality

Sesame Place
04.2022 - 06.2022

Mar Vista High School
Kendra Cortez