Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kendra Cowan

Oak Lawn,IL

Summary

Detail-oriented Medical Records Director recognized for enhancing operational efficiency through data collection and analysis. Skilled in maintaining compliance with regulations, ensuring patient confidentiality, and streamlining records management processes.

Overview

7
7
years of professional experience

Work History

Rehabilitation Case Coordinator

IDHS
Chicago, IL
12.2024 - Current
  • Coordinated client assessments and service plans to ensure comprehensive support.
  • Collaborated with multidisciplinary teams to enhance case management processes.
  • Facilitated communication between clients and service providers to streamline support delivery.
  • Acted as an advocate for clients when necessary, ensuring their needs were met and their voices heard throughout the case management process.

Social Services Director

Aliya Health Care
Chicago, IL
06.2022 - 12.2024
  • Developed and implemented comprehensive social service programs to enhance client well-being.
  • Collaborated with interdisciplinary teams to ensure effective resource allocation and service delivery.
  • Oversaw case management processes, ensuring compliance with regulatory standards and best practices.
  • Improved client satisfaction by personalizing service plans and incorporating feedback into program improvements.

Medical Records Director

Estates Of Hyde Park
Chicago, IL
05.2019 - 06.2022
  • Directed implementation of electronic health record systems to enhance data retrieval efficiency.
  • Oversaw compliance with HIPAA regulations, ensuring patient confidentiality and data security.
  • Developed and maintained standard operating procedures for medical records management.
  • Analyzed workflow processes, identifying areas for improvement to increase operational efficiency.
  • Evaluated requests for information and maintained and tracked releases to comply with federal and state laws.

Education

Bachelor of Science - Health Administration

Governors State University
Park Forest, IL
05-2012

Skills

  • Case documentation
  • Data collection
  • Cross-functional collaboration
  • Administrative leadership
  • Quality assurance
  • Excellent communication

Timeline

Rehabilitation Case Coordinator

IDHS
12.2024 - Current

Social Services Director

Aliya Health Care
06.2022 - 12.2024

Medical Records Director

Estates Of Hyde Park
05.2019 - 06.2022

Bachelor of Science - Health Administration

Governors State University

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