Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Languages
References
Timeline
Generic

Kendra Dahlke

Vail,CO

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Clinical Support Associate

All Points North Lodge
Vail, CO
11.2023 - Current
  • Developed positive relationships with clients by providing a safe, supportive environment.
  • Provided crisis intervention services to individuals in need of emotional and mental support.
  • Assisted with administrative tasks such as scheduling appointments or updating contact information.
  • Provided follow-up care after discharge from clinical settings or other programs.
  • Monitored client activities in order to assess the effectiveness of treatment plans.
  • Prioritized and organized tasks to efficiently accomplish service goals.

Peer Support Specialist

State Of North Dakota
08.2023 - Current
  • Developed positive relationships with clients by providing a safe, supportive environment.
  • Referred individuals to outside resources and services for additional support.
  • Compiled personal information and compared against professional knowledge to determine needs and optimum strategies for success.
  • Assisted clients with developing healthy coping skills to manage stressors.
  • Completed detailed documentation of sessions, patient notes and recommendations.
  • Responded to crisis situations when severe mental health and behavioral issues arose.
  • Assisted clients with developing relevant skills to improve functionality in social, educational and vocational situations.
  • Helped individuals overcome harmful drug and alcohol addictions.
  • Facilitated individual and group sessions to provide guidance and counseling.

Recovery Specialist Lead

Meridian Behavioral Health
11.2022 - 01.2023
  • Educated clients about the dangers associated with substance use and abuse.
  • Provided support to individuals in recovery from substance abuse and other mental health issues.
  • Encouraged positive behavior changes through motivational interviewing techniques.
  • Educated patients on detox and withdrawal, medications, addiction, recovery, coping skills, and community resources.
  • Managed approximately [Number] inbound and outbound calls per shift focused on obtaining required funds.
  • Performed crisis interventions when necessary to help de-escalate situations involving clients in distress.
  • Guided clients in developing skills or strategies for dealing with problems.
  • Coordinated and cooperated with local agencies and organizations to expedite treatment.
  • Provided follow up support services as needed after discharge from a program or facility.
  • Identified treatment goals based on individual diagnosis and history.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Worked with cross-functional teams to achieve goals.

Mental Health Technician

Centre
04.2022 - 11.2022
  • Provided education about mental illness symptoms and causes to family members of patients.
  • Collaborated with doctors, psychologists or therapists in working with patient treatments.
  • Actively participated in continuing education programs related to mental health care delivery.
  • Provided excellent service to patients through personable communication.
  • Developed positive relationships with patients while maintaining professional boundaries.
  • Supervised visitors entering the facility according to established security protocols.
  • Recorded patients' health metrics using thermometers or blood pressure gauges.
  • Participated in treatment planning by helping to identify patients' problems, needs and strengths.
  • Assisted in the development of individualized treatment plans for patients.
  • Provided crisis intervention and de-escalation techniques to help manage patient behavior.
  • Interviewed new patients to complete admission forms and assess mental health status.

Education

Medication Assistant -

Minot State University
06.2022

Nursing Assistant -

State Of North Dakota
06.2022

Skills

  • Communication
  • Crisis Management
  • Leadership
  • Time Management
  • Critical Thinker
  • Support Services
  • Direct Patient Care
  • Patient Care
  • MS Office
  • Cultural Awareness
  • Task Prioritization
  • Flexible and Adaptable
  • Treatment Plan Implementation
  • Progress Tracking
  • Electronic Medical Record Software

Certification

  • Provided direct patient care to mental health, substance abuse and dual diagnosis clients
  • Monitored patient's behavior, documented signs and symptoms, and reported changes to medical staff
  • Assisted in developing individualized treatment plans for each patient
  • Implemented therapeutic activities and exercises to enhance emotional and physical wellbeing
  • Assisted in crisis intervention and deescalation
  • Cooperated with other healthcare professionals to ensure continuity of care for each patient
  • Participated in weekly team meetings to discuss progress and strategy
  • Administered medication and monitored for effectiveness
  • Maintained a safe and secure environment for patients

Additional Information

  • Providing direct patient care, guidance, and positive role modeling
  • Planning, implementing, evaluating, and monitoring treatment activities and groups
  • Assisting with medication administration
  • Assessing patients
  • Managing the floor and staff
  • Creating monthly work schedules
  • Arranging transportation for clients
  • Monitored and reported on the team's progress in meeting goals and objectives
  • Directed and coordinated the activities of a team of Recovery Specialists
  • Evaluated team performance and took corrective action when needed
  • Provided guidance, support, and mentorship to team members
  • Regularly updated the team on changes in industry regulations and laws
  • Assisted a team of mental health professionals in providing evidence-based mental health services to a diverse range of patients
  • Provided support and guidance to patients to help them understand and manage their mental health symptoms
  • Facilitated group therapy sessions and provided therapeutic interventions to help patients reach their treatment goals
  • Documented patient progress and treatment plans in Electronic Health Records (EHR)
  • Collaborated with other professionals to ensure continuity of care
  • Assisted in crisis intervention and deescalation techniques as necessary
  • Developed and implemented individualized treatment plans to meet the needs of patients
  • Developed and implemented peer support programs to provide social and emotional support to individuals in recovery
  • Mentored and provided guidance to individuals struggling with mental health and addiction issues
  • Facilitated individual and group sessions to assist individuals in developing positive coping strategies
  • Monitored and documented the progress of participants in the program
  • Developed and maintained accurate and confidential records
  • Demonstrated cultural sensitivity when working with diverse groups of individuals

Languages

English
Professional

References

References available upon request.

Timeline

Clinical Support Associate

All Points North Lodge
11.2023 - Current

Peer Support Specialist

State Of North Dakota
08.2023 - Current

Recovery Specialist Lead

Meridian Behavioral Health
11.2022 - 01.2023

Mental Health Technician

Centre
04.2022 - 11.2022

Medication Assistant -

Minot State University

Nursing Assistant -

State Of North Dakota
Kendra Dahlke