Kendra Deemua
Tucson,AZ
Summary
Dynamic professional with extensive experience in customer service and administrative roles, including at Belfor. Proven ability to enhance operational efficiency and deliver exceptional support. Skilled in fraud analysis and healthcare administration, demonstrating strong problem-solving and communication skills. Committed to achieving results and fostering positive client relationships.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Front Cashier
Safeway
Tucson, Arizona
06.2025 - Current
- Operated cash register to manage high-volume transactions during peak hours.
- Assisted customers with product inquiries and processed returns to enhance customer satisfaction.
- Maintained organized and clean checkout areas to ensure a positive shopping experience.
Office Administrative Assistant
Fairway Homes West
03.2024 - 04.2024
- Assigned as temp employee through Express Professionals Employment Services, received job details including start date, site location, and hourly pay.
- Answered phone lines for customers seeking information about their homes or land.
- Provided estimated pricing for home construction by Fairway West Homes to assist customers in decision-making.
- Evaluated job offers and selected positions that matched my skills and career goals.
Office Administrative Assistant
Belfor
02.2024 - 03.2024
- Facilitated office administration for Belfor, a company specializing in restoration and mediation.
- Answered phone lines, assisting customers with service inquiries for residential and commercial properties.
- Coordinated recovery and restoration efforts for structures affected by natural disasters.
Fraud Analyst
Alorica
01.2023 - 06.2023
- Analyzed transaction data to identify fraudulent activity and potential risks.
- Investigated fraud on account holder accounts and filed claims to support customer recovery.
- Collaborated with teams to develop and implement fraud prevention strategies.
- Reviewed customer accounts for suspicious behavior and flagged concerns.
- Worked in debit card department, facilitating customer account reviews to identify potential fraud.
Education
Associate of Science - Science & Healthcare Administration
Colorado Technical University
07-2024
Some College (No Degree) - Medical Office Clerk
Pima Community College
Tucson, AZCMAA - Administrative Assistant
National Healthcare Association
Some College (No Degree) - Medical Assistant-Adminstrative
International Institute of The Americas
Tucson, AZSkills
- Point of Sale
- Cash Handling
- Customer sales support
- Customer Engagement
- Administrative
- Technical
- Patient scheduling
Certification
- Associates Degree, 2024
- Medical Assistant Certificate, 2023
- Medical Office Clerk Certificate, 2020
- Front Office Medical Assistant, 2007
Accomplishments
Honors of 4.0 GPA
Timeline
Front Cashier
Safeway
06.2025 - Current
Office Administrative Assistant
Fairway Homes West
03.2024 - 04.2024
Office Administrative Assistant
Belfor
02.2024 - 03.2024
Fraud Analyst
Alorica
01.2023 - 06.2023
Associate of Science - Science & Healthcare Administration
Colorado Technical University
Some College (No Degree) - Medical Office Clerk
Pima Community College
CMAA - Administrative Assistant
National Healthcare Association
Some College (No Degree) - Medical Assistant-Adminstrative
International Institute of The Americas