Kendra DeVault
Fenton,MO
Summary
Experienced Trust Administrator with background in managing estates, trusts, and guardianship accounts. Skillset includes reviewing trust agreements, overseeing distributions, and communicating effectively with beneficiaries. Strengths lie in providing high-level customer service. Previous work demonstrates ability to increase operational efficiency through process improvements.
Overview
9
9
years of professional experience
Work History
Trust Administrator
Central Trust Company
Clayton, MO
12.2022 - Current
- Managed trust distributions in accordance with terms of the agreement.
- Organized and maintained trust documents and records.
- Collaborated with attorneys, CPAs, bankers and other professionals involved in the management of trusts.
- Provided excellent customer service to ensure client satisfaction.
Senior Personal Banker
Central Bank Of St. Louis
St Louis, MO
02.2020 - 12.2022
- Cultivated relationships with local businesses by offering customized business banking packages.
- Analyzed customer financial information to recommend suitable banking products that meet their individual needs.
- Assisted customers with opening new accounts, making deposits, withdrawals and transfers in accordance with banking regulations.
- Trained new employees on banking processes and procedures.
Group Lead/Phlebotomist
CSL Plasma
St Louis, MO
10.2015 - 01.2020
- Responded quickly and efficiently to any emergency situations related to phlebotomy services or equipment malfunctioning.
- Performed phlebotomy procedures on patients in a professional, safe and timely manner.
- Participated in continuing education to stay current with phlebotomy practices.
- Assisted in the training and mentoring of new phlebotomy staff.
Education
High School Diploma -
Rolla Sr. High School
Rolla, MO05-2007
Skills
- Relationship Building
- Adaptability and Flexibility
- Professionalism
- Effective Communication
- Task Prioritization
- Goal Setting
- Organizational Skills
- Time Management
Timeline
Trust Administrator
Central Trust Company
12.2022 - Current
Senior Personal Banker
Central Bank Of St. Louis
02.2020 - 12.2022
Group Lead/Phlebotomist
CSL Plasma
10.2015 - 01.2020
High School Diploma -
Rolla Sr. High School
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