Kendra Dinning
Cottonwood,ID
Summary
Highly motivated and dependable professional equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
11
11
years of professional experience
Work History
Certified Nursing Assistant
St. Gertrude’s Monastery
08.2022 - Current
- Provided personal care services such as bathing, grooming, dressing, and feeding.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Conducted regular rounds to monitor patients physical and mental status throughout shifts.
- Built rapport with patients and families, providing emotional support during difficult times.
- Improved patient satisfaction with empathetic listening and addressing concerns promptly.
- Administered medication under supervision of nursing staff, contributing to effective treatment plans.
Home Health Aide
Private Care
08.2022 - Current
- Maintained a clean and safe home environment for client, reducing falls and accidents.
- Assisted client with daily living activities, enhancing their independence and quality of life.
- Provided transportation and appointments management.
Community Support Worker
Acumen
07.2020 - 08.2022
- Assisted client in achieving greater independence, fostering a sense of empowerment through guidance and encouragement.
- Established trust-based relationships with client through empathetic communication and active listening skills.
- Enhanced client well-being by providing comprehensive support and resources tailored to individual needs.
- Provided crisis intervention support when needed, deescalating situations while prioritizing the safety of all involved parties.
- Implemented creative problem-solving techniques for resolving conflicts or challenges faced by client in their daily lives.
- Coordinated with different service providers to meet clients' individual needs.
- Assisted client with online schooling, ensuring homework was done in a timely manner, helped with schoolwork, and advocating for client if any special accommodations were required.
Private Nanny
Shawn and Samantha Drouin
09.2018 - 06.2020
- Developed strong relationships with parents, maintaining open communication about each child's progress and needs.
- Oversaw household duties such as light housekeeping tasks or running errands when required.
- Prepared healthy, age-appropriate snacks and meals.
- Played games, worked on puzzles, and read books to young children.
- Led indoor and outdoor activities to entertain and occupy children.
Housekeeper
St. Gertrudes Monastery
08.2017 - 08.2018
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Contributed to property upkeep by proactively identifying and reporting maintenance needs to management.
Private Nanny
Don and Morna Lustig
09.2015 - 12.2016
- Developed strong relationships with parents, maintaining open communication about each child's progress and needs.
- Oversaw household duties such as light housekeeping tasks or running errands when required.
- Prepared healthy, age-appropriate snacks and meals.
- Played games, worked on puzzles, and read books to young children.
- Led indoor and outdoor activities to entertain and occupy children
- Established clear expectations for behavior, setting boundaries to create a respectful atmosphere within the home.
- Built positive and nurturing environments to support child social and emotional growth.
HR Assistant and Dispatcher
Rolfson Oil
08.2014 - 08.2016
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Answered and redirected incoming phone calls for office.
- Delivered friendly assistance with new hires throughout interviewing and hiring process.
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
- Processed employee termination paperwork at direction of supervisory staff.
- Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
- Processed documentation for employee actions such as new hires, grievance resolutions and terminations.
- Set up orientations and initial training for new employees.
- Compiled employee records from individual departments to maintain central files.
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Directed dispatching, routing, and tracking of 20 fleet vehicles.
- Maintained accurate records of all dispatched calls, improving data tracking for future analysis.
- Trained new dispatchers on company protocols, contributing to a well-prepared team of professionals.
- Tracked delivery progress to identify possible delays and provide real-time updates to customers.
Education
Some College (No Degree) - Psychology
Williston State College
Williston, NDHigh School Diploma -
Prairie High School
Cottonwood, ID05-2011
Skills
- Effective Time Management
- Effective Problem Resolution
- Clear Verbal Communication
- Adaptable Learner
Timeline
Certified Nursing Assistant
St. Gertrude’s Monastery
08.2022 - Current
Home Health Aide
Private Care
08.2022 - Current
Community Support Worker
Acumen
07.2020 - 08.2022
Private Nanny
Shawn and Samantha Drouin
09.2018 - 06.2020
Housekeeper
St. Gertrudes Monastery
08.2017 - 08.2018
Private Nanny
Don and Morna Lustig
09.2015 - 12.2016
HR Assistant and Dispatcher
Rolfson Oil
08.2014 - 08.2016
Some College (No Degree) - Psychology
Williston State College
High School Diploma -
Prairie High School
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