Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kendra Dixon

Vaughan,MS

Summary

Experienced in instructional support and classroom management, with a focus on effective record keeping and organizational excellence. Committed to delivering outstanding customer service, multitasking efficiently while managing time effectively. Eager to embrace new challenges and contribute positively to team dynamics and company objectives.

Overview

19
19
years of professional experience

Work History

Private Child Caregiver

J A Sosa Enterprise
06.2024 - 02.2025
  • Monitored use of technology devices; ensured appropriate usage based on parental instructions.
  • Assisted parents with special requests such as grocery shopping or errands related to childcare needs.
  • Provided safe and nurturing care for children in a private home setting.
  • Performed light housekeeping duties such as laundry, tidying up after meals or organizing toys.
  • Developed positive relationships with the children to build trust and confidence.
  • Accompanied children on medical appointments if needed; kept detailed notes on doctor visits.
  • Took children to and from school and extra-curricular activities.

Teacher's Assistant

Yazoo County School District
09.2021 - 07.2024
  • Helped students master assignments and reinforced learning concepts presented by teachers.
  • Supported classroom teacher in managing a diverse classroom of students.
  • Provided one-on-one support to students requiring additional assistance.
  • Provided clerical support to teachers, including photocopying, filing, and organizing instructional resources.
  • Coordinated with teachers to identify and support students with special needs.
  • Supervised children and participated with children in activities.
  • Assisted in organizing and supervising school events and field trips.
  • Graded assignments and exams in a timely and fair manner.
  • Created and maintained a safe and engaging learning environment for all students.

Childcare Assistant Teacher

Madison Pre-school
05.2019 - 05.2021
  • Kept accurate records of attendance, incident reports, assessments as required by state regulations.
  • Monitored the safety of children at all times while they were playing or engaging in activities.
  • Supervised playgrounds and other recreational areas to ensure safety of the children at all times.
  • Organized daily classroom routines, including snack time, story time, and outdoor playtime.
  • Provided guidance to children on appropriate behavior during class activities.
  • Maintained a clean and organized classroom environment that was conducive to learning.
  • Helped with mealtime preparation, clean up and serving meals to the children.
  • Communicated with children's parents and guardians about daily activities, behaviors and problems.

Sales Associate/Cashier

Walmart
02.2012 - 08.2018
  • Provided accurate information about products, prices and services.
  • Demonstrated product features and benefits for customers' needs.
  • Conducted inventories on a regular basis to track stock levels.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Greeted customers and provided exceptional customer service.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Processed credit card transactions quickly and securely.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Answered incoming telephone calls to provide store, products and services information.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Collected payments and provided accurate change.

CNA

UMMC
08.2009 - 09.2011
  • Running labs.
  • Chaperone the doctor.
  • Transported residents within the facility as needed.
  • Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
  • Utilized appropriate safety measures when handling hazardous materials or waste products.
  • Ensured compliance with HIPAA regulations regarding confidentiality of information.
  • Operated equipment and machinery according to safety guidelines.
  • Maintained accurate patient records in accordance with HIPAA regulations.
  • Demonstrated excellent customer service skills when interacting with patients, families and guests.
  • Assisted physicians during examinations by providing instruments and supplies as needed.

Medical Office Assistant

King Daughters Hospital
01.2006 - 06.2009
  • Checked vital signs such as temperature, pulse rate, respiration rate and blood pressure.
  • Performed basic clerical duties such as filing documents, entering data into the computer system, photocopying forms and documents.
  • Followed HIPAA guidelines to ensure confidentiality of patient information.
  • Ensured that all required paperwork was completed accurately prior to submitting it for processing.
  • Verified insurance coverage for each patient visit.
  • Scheduled patient appointments, answered incoming calls, and assisted with inquiries.
  • Maintained medical supply inventory levels and ordered additional supplies when needed.
  • Maintained a clean work environment by adhering to infection control protocols.
  • Prepared patient charts prior to each appointment.
  • Greeted patients and visitors in a professional and friendly manner.
  • Managed medical records using an electronic health record system.
  • Assisted physicians during examinations by providing instruments and supplies as needed.
  • Registered patients and scheduled appointments.
  • Collected information, verified insurance and collected co-payments for patients as part of check-in process.
  • Communicated with patients to resolve inquiries, schedule appointments and address billing questions.
  • Collected co-pays and insurance data, applying full and proper payment to patient accounts.

Education

Certificate of Technical Studies - Sterile Processing Technician

MedTech Health Academy
Ridgeland, MS

Associate of Science - Office Systems/Business & Office Technology

Holmes Community College
Goodman, MS
05-2011

High School Diploma -

Madison Central High School
Madison, MS
05-1998

Skills

  • Reliability and punctuality
  • Office Administration
  • Data Entry
  • Invoice Processing
  • Customer Service
  • Business Administration
  • File Maintenance
  • Travel Coordination
  • Classroom management
  • Record keeping
  • Event coordination
  • Team collaboration
  • Friendly and outgoing
  • Clerical support
  • Creating visual displays
  • Verbal and written communication
  • Student records management
  • Technology usage
  • Light housekeeping
  • Child development
  • Medical appointment coordination
  • Patience and empathy
  • Organizational growth
  • Teamwork
  • Teamwork and collaboration
  • Problem-solving
  • Time management
  • Attention to detail
  • Dependable and responsible
  • Problem-solving abilities
  • Reliability
  • Multitasking
  • CPR certification
  • Organizational skills
  • Good decision making
  • Critical thinking
  • Adaptability and flexibility
  • Task prioritization
  • Team building
  • Scheduling appointments
  • Decision-making
  • Positive reinforcement techniques
  • Professional boundaries

Timeline

Private Child Caregiver

J A Sosa Enterprise
06.2024 - 02.2025

Teacher's Assistant

Yazoo County School District
09.2021 - 07.2024

Childcare Assistant Teacher

Madison Pre-school
05.2019 - 05.2021

Sales Associate/Cashier

Walmart
02.2012 - 08.2018

CNA

UMMC
08.2009 - 09.2011

Medical Office Assistant

King Daughters Hospital
01.2006 - 06.2009

Associate of Science - Office Systems/Business & Office Technology

Holmes Community College

High School Diploma -

Madison Central High School

Certificate of Technical Studies - Sterile Processing Technician

MedTech Health Academy

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