Responsible retail professional with excellent sales, service and interpersonal skills. Committed to making every customer feel welcome and assisting with any need. Advanced knowledge of fashion trends and popular looks.
Overview
3
3
years of professional experience
Work History
Nursery Assistant
Connect Us Church
Lancaster, PA
10.2023 - Current
Assisted in planning and implementing age-appropriate activities for the children.
Worked closely with other staff members in order to ensure that the needs of every child were met.
Supported teachers with classroom activities such as reading stories, helping with art projects or playing educational games.
Developed strong relationships with families by providing them with regular updates about their child's progress.
Communicated effectively with parents, guardians and colleagues regarding any issues or concerns relating to the nursery children.
Customer Service Cashier
Pizza Hut
Lancaster, PA
01.2023 - 12.2023
Greeted customers and provided friendly customer service.
Operated cash registers to process payments for goods and services.
Assisted co-workers with tasks as needed to ensure smooth operations of the store.
Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
Adhered to company policies concerning returns, exchanges, and refunds, including proper documentation completion.
Server
Evergreen Estates Retirement Community
Lancaster, PA
05.2022 - 12.2023
Upheld high standards of sanitation in accordance with health department regulations.
Performed opening and closing duties such as setting up the dining area, restocking supplies.
Communicated effectively with kitchen staff regarding residents allergies or special requests.
Provided excellent customer service to ensure satisfaction.
Responded efficiently to guest inquiries and complaints in a professional manner.
Education
High School Diploma -
Penn Manor High School
Lancaster, PA
05-2024
Skills
Time management
Adaptability and flexibility
Reliability and punctuality
Positive and professional
Quality assurance
Conflict resolution
Inventory management
Attention to detail
Phone etiquette
Multitasking and organization
Timeline
Nursery Assistant
Connect Us Church
10.2023 - Current
Customer Service Cashier
Pizza Hut
01.2023 - 12.2023
Server
Evergreen Estates Retirement Community
05.2022 - 12.2023
High School Diploma -
Penn Manor High School
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