Summary
Overview
Work History
Education
Skills
Websites
Affiliations
Timeline
Generic

Kendra Elise Zapata

Puyallup,WA

Summary

Results-oriented professional with expertise in client relationship management, project coordination, and data analysis. Excellent communicator with strong organizational and interpersonal skills. Proven ability to collaborate effectively in fast-paced environments. Data-driven analytical thinker with a passion for insightful storytelling and continuous learning.

Overview

16
16
years of professional experience

Work History

National Ad Sales Coordinator

ROOT SPORTS
Bellevue, WA
11.2017 - Current
  • Manage and maintain 150+ National advertisers, including order allocations and plan revisions, ensuring accurate and timely delivery of advertising campaigns.
  • Collaborate with cross-functional teams, including production, traffic, and marketing, to execute on-air sponsorships and complete the sales cycle.
  • Liaise with agency offices to provide excellent account management, proactive communication, and problem-solving, acting as a client advocate to resolve issues promptly and thoroughly.
  • Extract data insights to track deal delivery and inform strategic approaches to the business, partnering with the National Sales Manager on day-to-day operations and administrative tasks.

Administrative Assistant

ROOT SPORTS
Bellevue, WA
02.2013 - 11.2017
  • Provided administrative support to the executive team, including scheduling meetings and managing calendars.
  • Cultivated positive relationships with office guests, colleagues, clients and vendors.
  • Planned, coordinated and executed various corporate events such as community meet-ups, monthly lunch gatherings for staff members and annual client meetings.
  • Developed project plans for various tasks assigned by upper management.
  • Inventoried and ordered supplies for office.

Accounting/Traffic Assistant

ROOT SPORTS
Bellevue, WA
04.2012 - 09.2013
  • Managed administrative tasks for Finance, Traffic, and General Administration departments
  • Contributed to team efforts by assisting with posting and entering of financial data.
  • Worked alongside team partners weekly for timely advertising order execution
  • Managed show format updates in Wideorbit and scheduled programs promptly to meet deadlines.
  • Optimized log reconciliation process to address on-air traffic issues effectively.

Customer Service/Credit Assistant

Madison Park Group
Seattle, WA
01.2009 - 01.2012

Education

Bachelor of Arts - Communication

University of Washington
Seattle, WA

Skills

  • Account Management
  • Customer Communication
  • Issue Resolution
  • Analytical Thinking
  • Sales Expertise
  • Schedule Management

Affiliations

Big Sister Mentor

Big Brothers Big Sisters-Seattle, WA 2012-Present

Board Member

WISE Seattle-Seattle, WA 2021-Present

Timeline

National Ad Sales Coordinator

ROOT SPORTS
11.2017 - Current

Administrative Assistant

ROOT SPORTS
02.2013 - 11.2017

Accounting/Traffic Assistant

ROOT SPORTS
04.2012 - 09.2013

Customer Service/Credit Assistant

Madison Park Group
01.2009 - 01.2012

Bachelor of Arts - Communication

University of Washington
Kendra Elise Zapata