Kendra Everette
Takoma Park,MD
Summary
Detail-oriented IT systems administrator with expertise in network troubleshooting, information security, and hardware maintenance. Proven ability to manage encryption keys and optimize connectivity performance. Strong collaborative skills complemented by the ability to work independently handling complex projects.
Overview
1
1
Certification
4
4
years of professional experience
Work History
IT Systems Administrator
United States Army
Augusta, GA
07.2024 - Current
- Managed encryption keys and enforced information security protocols to safeguard data integrity.
- Configured wireless communication hardware to enhance connectivity performance and reliability.
- Performed comprehensive hardware lifecycle maintenance and managed assets to ensure operational readiness.
- Installed, configured, and maintained structural telecommunications equipment and RF antennas for seamless data transmission.
- Provided technical help desk support, maintaining inventory accuracy and preventive measures.
Store Associate
Walgreens
Warner Robins, Georgia
09.2022 - 08.2023
- Ensured quality customer service through attentive listening and offering effective support while maintaining a calm demeanor to support high volume of diverse customers
- Utilized handheld inventory management systems and RF data scanners to maintain stock levels and accurate inventory metrics.
- operated, monitored and performed troubleshooting on POS terminals and inputted, updated and validated product data within corporate supply chain network
Education
Certificate of Technical Studies - Information And Communication Technology
U.S. Cyber Center of Excellence
Fort Eisenhower, GA03-2024
Bachelor of Science - Cyber Security
Augusta University
Augusta, GA08-2026
Skills
- Information security
- Cryptography
- Network support
- IP networking fundamentals
- Hardware maintenance
- Customer support
- Team collaboration
- Communication skills
Certification
- Security Clearance - Department of Defense
- Technical Training - U.S. Army Cyber Center of Excellence
Timeline
IT Systems Administrator
United States Army
07.2024 - Current
Store Associate
Walgreens
09.2022 - 08.2023
Certificate of Technical Studies - Information And Communication Technology
U.S. Cyber Center of Excellence
Bachelor of Science - Cyber Security
Augusta University