Kendra Frontine
PELL CITY,Alabama
Summary
Dental professional with solid foundation in dental assisting, skilled in supporting dental procedures and patient care. Proven ability to adapt to dynamic work environments and collaborate effectively with dental teams. Known for attention to detail and excellent communication skills, fostering positive experience for patients and colleagues. Also a talented laboratory professional offering advanced technical knowledge of dental appliances and production procedures. Methodical and well-organized with strong attention to detail and expertise in testing and enhancing devices to optimize fit. Open and clear communicator accustomed to handling high workload and meeting tight timetables.
Overview
13
13
years of professional experience
Work History
Digital Dental Designer
Vulcan Custom Dental
Birmingham, AL
06.2025 - 02.2026
- Utilized 3shape to digitally design abutments, crowns, and bridges
- Setup lab cases in 3shape software
- Assisted calls and emails with Doctors and Dental Assistants to help with redesign
- Stained, glazed, pumice, and polished finished digital denture products
Scheduling Coordinator
Mountain Brook Dental Care
Mountain Brook, AL
09.2024 - 06.2025
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Provided excellent customer service by promptly addressing patient inquiries via phone, email, or in-person interactions.
- Maintained a clean and welcoming reception area for patients, contributing to a positive dental visit experience.
- Handled sensitive situations professionally such as discussing treatment costs or past-due account balances with patients to ensure a satisfactory resolution.
- Helped patients complete necessary medical forms and documentation.
- Improved billing accuracy by diligently verifying insurance coverage and updating patient financial records accordingly.
- Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Managed accounts receivable duties by timely invoicing patients for services rendered while tracking payments received or outstanding balances due accurately.
Dental Lab Technician
Aspen Dental
McCalla, AL
09.2020 - 09.2024
- Enhanced dental prosthetics quality by utilizing advanced equipment and techniques.
- Increased lab efficiency with streamlined processes for molding and casting procedures.
- Collaborated with dentists to create accurate and customized dental restorations for patients.
- Ensured precise color matching of dental prosthetics, improving patient satisfaction rates.
- Assisted in inventory control, ensuring adequate supplies were available for efficient production.
- Maintained a clean and organized laboratory workspace to uphold safety regulations and promote productivity.
- Implemented digital dentistry techniques, increasing accuracy in dental restorations production process.
- Improved workflow efficiency by regularly maintaining lab equipment.
- Prepared wax bite-blocks and impression trays for use.
Dental Assistant
Central Dentistry
Homewood, AL
01.2013 - 01.2019
- Streamlined appointment scheduling for increased efficiency and reduced wait times.
- Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Managed inventory of dental supplies, reducing waste and optimizing resource allocation.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Prepared instruments and equipment for use in dental procedures, ensuring their availability when needed.
- Handled administrative tasks such as billing, insurance claims processing, and appointment confirmation calls to support office operations efficiently.
- Supported dentists during oral surgeries by preparing surgical rooms with necessary tools and sterilized instruments.
- Promoted ongoing professional development by attending industry conferences, seminars, workshops.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
Education
CDC - Dental Assistant
Jefferson State Community College
Birmingham, AL2012
Skills
- Digital Designer with 3shape
- Laboratory Safety Protocols
- Acrylic Repair
- Cast Mounting
- Prosthetic Fabrication and Repair
- Impression Fabrication
- Full Denture Construction
- Crown and Bridge Production with Cerec
- Digital Dentistry Proficiency
- Wax-up Techniques
- CAD and CAM Technology
- OSHA certified
- First Aid/CPR Certified
Timeline
Digital Dental Designer
Vulcan Custom Dental
06.2025 - 02.2026
Scheduling Coordinator
Mountain Brook Dental Care
09.2024 - 06.2025
Dental Lab Technician
Aspen Dental
09.2020 - 09.2024
Dental Assistant
Central Dentistry
01.2013 - 01.2019
CDC - Dental Assistant
Jefferson State Community College