Kendra Gable
Topeka,Ohio
Summary
General Manager motivated to improve organization and employee performance by creating environment of mutual respect, trust, consensus-building and accountability. Exceptional talent delivering multi-modal training across functions to improve knowledge and performance. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level General Manager position. Ready to help team achieve company goals.
Overview
7
7
years of professional experience
Work History
Server / Training /Manager in Training
Perkins
12.2022 - Current
- Trained new hires to perform cross-training exercises with experienced workers.
- Organized and edited training manuals, multimedia visual aids, and other educational materials.
- Reviewed and edited all training materials for accuracy and company policy compliance.
- Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
Warehouse Associate
Target
10.2022 - 12.2022
- Entered quantity received against purchase order in computer system.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Maintained warehouse accessibility and safety for customer traffic by discarding empty boxes and removing obstacles from aisles.
General Manager of Food Service
Pizza Hut, Restaurant Brands
08.2021 - 10.2022
- As a General Manager I
- Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
- Prepared weekly schedules and assigned tasks to staff to maintain organized shift and smooth operations.
- Reviewed and approved employee schedules and time sheets.
- Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Addressed and resolved customer service issues to establish trust and increase satisfaction.
- Controlled labor hours and inventory costs through hands-on management and proactive changes.
Restaurant Bar Manager
Old Chicago Franchising
04.2021 - 08.2021
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Reduced inventory costs to a .18% by evaluating and streamlining vendor selection process.
- Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Closed out cash register and prepared cashier report at close of business.
- Recruited, hired and trained staff on bar practices, customer service standards, and productivity strategies.
General Manager
Romulus Ihop
06.2016 - 04.2021
- I opened and ran the north Topeka ihop. I was currently and assistant there again and am looking for GM position.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Trained and guided team members to maintain high productivity and performance metrics.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Interacted well with customers to build connections and nurture relationships.
- Trained new employees on proper protocols and customer service standards.
Education
Sersafe Proctor - Food Service
Kansas Restaurant And Hospitality Association
Topeka, KS04.2020
Certificate - Medication Aide
Butler Community Collage
Marion Ks 06.2011
Certified Nurses Aid - Nurses Aid
Cloud County Community College
Concordia, KS04.2010
Training Store - Manager Certification
Certified General Manager / Trainer
Topeka, KS03.2018
Skills
- Multimedia Development
- Team Development Strategies
- Course Development
- Change Management
- Process Evaluations
- Team Direction
- Time Management
- Project Management
- Training Solutions Development
- Individual Trainings
- Leadership Training
- Manager Coaching and Training
- Certified in Project Management
- Learning Strategies
- Employment Law Knowledge
- New Employee Training
- New Hire Onboarding
- Positive Communication Strategies
- Role Playing
- Corporate Leadership
Accomplishments
- I was going to be a training store and was going to become a corporate trainer before covid hit
- Driven
- I am driven for a great personal company that hires and believes in their leaders
- Reaches out with supportand helps them reach success
- I want the support and the opportunity to run your business as our business
- I want trust and I like to have open communication
- My integrity means every to me it has been a hugh part ofme success.
Timeline
Server / Training /Manager in Training
Perkins
12.2022 - Current
Warehouse Associate
Target
10.2022 - 12.2022
General Manager of Food Service
Pizza Hut, Restaurant Brands
08.2021 - 10.2022
Restaurant Bar Manager
Old Chicago Franchising
04.2021 - 08.2021
General Manager
Romulus Ihop
06.2016 - 04.2021
Sersafe Proctor - Food Service
Kansas Restaurant And Hospitality Association
Certificate - Medication Aide
Butler Community Collage
Certified Nurses Aid - Nurses Aid
Cloud County Community College
Training Store - Manager Certification
Certified General Manager / Trainer
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