KENDRA GIRALDI
BERKLEY
Summary
Dynamic Clinic Manager with a proven track record at Ideal Image, excelling in KPI oversight and revenue generation. Expert in developing strategic growth initiatives and training teams to enhance performance. Recognized for creating customized treatment plans and fostering strong customer relationships, driving significant sales growth in a competitive market.
Overview
18
18
years of professional experience
Work History
Clinic Manager
Ideal Image
Rochester Hills
11.2023 - Current
- Operational manager of high-volume clinic
- Oversight of KPIs, P&L, and team performance
- Exceeded quarterly sales goals
- Conducted all consultations, creating customized holistic treatment plans. Driving revenue and average purchase rate.
Aesthetic Practice Manager
TOGETHER WOMEN'S HEALTH
Dearborn
05.2022 - Current
- Develop and Implement achievable growth strategies in each market service lines, including Injectables, Lasers and Product sales.
- Direct, Develops and trains all teams to maximize sales opportunities, scheduling efficiency.
- Developed Standard Operating Procedures, front of house, Nurses and providers.
- Responsible for educating providers and team members regarding all service offerings to generate and increase internal referrals and lead generation.
- Provided education and training to team how to develop a comprehensive treatment plan for patients, cross selling services and retail sales.
- Stays on top of all market trends of new products and procedures, to maintain a leader stance in the Aesthetics Industry.
- Oversees ordering and inventory management of injectables, skincare to ensure P&L
Medical Esthetician
ART OF DERMATOLOGY
Berkley
02.2020 - 01.2022
- Performed Facials, Laser Resurfacing Treatments, Microneedling services
- Assisted in Cosmetic Injections
- Performed Cosmetic Consultations for skincare/Injections.
- Buyer: Retail and Spa budget for all 6 locations.
Owner/Founder
COMMON RITUALS
Costa Mesa
08.2016 - 01.2020
- Product Development for Organic and Adaptogenic Skincare Line, managed E-commerce.
- Grass Roots Brand Development, packaging, shipping.
- Managed Team and Brick and Mortar Store, created service menus.
- Developed Strategic Partnerships for Brand Growth.
Esthetician
Hyatt Corporations
Huntington Beach
10.2016 - 10.2019
- Oversee product inventory and ordering for spa supplies.
- Performed all Facial treatments.
- Trained oncoming staff members, spa team of 40+ members.
Esthetician/Marketing Manager
Verabella Skin Therapy
Beverly Hills
03.2014 - 01.2019
- Provider of Facial treatments as a California Esthetician
- High end Celebrity Clientel
- Developed and Managed all social media platforms.
Instructor/Director of Admissions
Joe Blasco Makeup Center
Los Angeles
09.2007 - 09.2008
- Taught students the art of beauty and Special Effects Makeup.
- Managed Student Enrollment and Alumni resources.
- Implemented and oversaw the schools Accreditation process.
- Tradeshows Domestic and International.
Education
Chem 827 - Cosmetic Sciences/Skincare Ingredients
UCLA,Extension
Los Angeles, CA04.2018
Certification in Oncology Facial Treatments -
WELLNESS FOR CANCER
Los Angeles, CA01.2018
Certification in Reiki Healing -
IMPART CENTER FOR WISDOM
Los Angeles, CA01.2018
Esthetician -
MARINELLO SCHOOL OF BEAUTY
Los Angeles, CA01.2009
Skills
- KPI oversight
- P&L management
- Treatment planning
- Market trend analysis
- Customer relationship management
- Cosmetic consultations
- Operational management
- Sales strategy development
- Standard operating procedures
- Team training
- Revenue generation
- Effective communication
- Cross-functional collaboration
- Time management
- Leadership skills
- Conflict resolution
- Operational efficiency
- Strategic planning and execution
- Performance analysis
- Operations oversight
- Process improvements
- Leadership training
- Business marketing
- Brand development
- Attention to detail
- Interpersonal skills
- Quality assurance
- Growth mindset
- Self-awareness
- Ethical leadership
Accomplishments
- Ideal Image Employee Achievement Award 2024
- Oversaw 3 Clinics, across multiple states.
Timeline
Clinic Manager
Ideal Image
11.2023 - Current
Aesthetic Practice Manager
TOGETHER WOMEN'S HEALTH
05.2022 - Current
Medical Esthetician
ART OF DERMATOLOGY
02.2020 - 01.2022
Esthetician
Hyatt Corporations
10.2016 - 10.2019
Owner/Founder
COMMON RITUALS
08.2016 - 01.2020
Esthetician/Marketing Manager
Verabella Skin Therapy
03.2014 - 01.2019
Instructor/Director of Admissions
Joe Blasco Makeup Center
09.2007 - 09.2008
Chem 827 - Cosmetic Sciences/Skincare Ingredients
UCLA,Extension
Certification in Oncology Facial Treatments -
WELLNESS FOR CANCER
Certification in Reiki Healing -
IMPART CENTER FOR WISDOM
Esthetician -
MARINELLO SCHOOL OF BEAUTY