Kendra Gonzalez
Harlingen,TX
Summary
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities. Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.
Overview
3
3
years of professional experience
Work History
Receptionist
WorkForce
04.2023 - 07.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
Cashier
Dairy Queen Restaurant
01.2020 - 03.2023
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Assisted with other roles such as cake decorating,
- Multi-tasking roles such as open or closing shift, maintaining OSHEA recommendations, collaborating with co-workers and leadership.
- Assisted customers with returns, refunds and resolving transaction issues.
- Answered questions about store policies and addressed customer concerns.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
Education
High School Diploma -
Harlingen High School
05.2019
Skills
- Business Correspondence
- Expense Reporting
- Time Management
- Business Operations Understanding
- Telephone Skills
- Customer and Client Relations
- Verbal and Written Communication
- Visitor Check-In
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Receptionist
WorkForce
04.2023 - 07.2023
Cashier
Dairy Queen Restaurant
01.2020 - 03.2023
High School Diploma -
Harlingen High School
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