Kendra Green
Missouri City,TX
Summary
Enthusiastic educator with communication and interpersonal skills necessary to lead classrooms and execute lesson plans. Provides instruction and guidance to students of all ages. Creates positive classroom environments and effectively manages student behavior. Organized and detail-oriented individual with proven ability to effectively manage and motivate student learning. Collaborates with fellow professionals to promote stimulating learning environment. Offers strong organizational and student engagement skills. Reliable and knowledgeable educator with experience developing and delivering engaging lessons. Friendly individual enjoys helping students learn new concepts and subjects.
Overview
4
4
years of professional experience
Work History
Insurance Agent
Progressive
11.2023 - Current
- Built relationships with clients using active listening and issue resolution to provide excellent service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Maintained high standards of customer service by building relationships with clients.
- Cross-sold insurance products to existing clients to reach sales targets.
- Prepared and reviewed insurance applications to verify compliance with regulations.
- Monitored changes in insurance industry to stay compliant with relevant laws and regulations.
Guest Service Advocate
Target
03.2021 - 09.2023
- Worked effectively with fellow team members to coordinate effective solutions to any question or concern.
- Delivered friendly service and offered expert support in every interaction.
- Maintained positive relationships with community to build and nurture dynamic partnerships.
- Assisted individuals in navigating processes and procedures to resolve issues, understand rights and express views.
Substitute Teacher
Child Care Careers
04.2021 - 02.2023
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Maintained day-to-day classroom management and discipline to promote learning initiatives.
- Organized and cleaned teaching areas after daily use to maintain high standards for returning teachers or other substitutes.
Cashier
HEB Grocery Store
01.2020 - 02.2021
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Education
Bachelor of Arts - Education
Texas Southern University
3100 Blodgett ST12.2023
Skills
- CRM Software
- Lead Development
- Customer Follow-Up
- Policy Renewals
- Activity Management
- Lesson Planning
- Records Management
- Activity Planning
- Behavior Modeling
Timeline
Insurance Agent
Progressive
11.2023 - Current
Substitute Teacher
Child Care Careers
04.2021 - 02.2023
Guest Service Advocate
Target
03.2021 - 09.2023
Cashier
HEB Grocery Store
01.2020 - 02.2021
Bachelor of Arts - Education
Texas Southern University