Kendra Habelitz
Clinton,AR
Summary
Certified, entry-level Emergency Medical Technician with educational background adept at learning processes associated with assessing emergencies and delivering exceptional problem-solving and decision-making processes. Highly-skilled emergency services professional calmly and quickly assesses medical situations.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Emergency Medical Technician
Survival Flight
06.2023 - Current
- Provided patient families with post-medical care instructions.
- Handled patient transfers from one medical facility to another.
- Controlled wounds and injuries en-route to hospitals, prepping patients for advanced treatments or maintaining conditions pre-arrival.
- Assisted with lifting and moving patients.
- Evaluated patient histories to assess and prioritize levels of care.
- Maintained accurate patient records and documentation of treatments to enable tracking history and safeguard information.
- Conducted equipment and vehicle checks to maintain continuous and safe operation.
- Enhanced patient care by efficiently assessing and addressing medical emergencies in high-pressure situations.
Optician
Arkansas Eye Care Group
12.2021 - 06.2023
- Contacted patients when eyeglasses or contact lenses arrived in store and assisted with final fitting.
- Educated patients on proper use, care and maintenance of eyeglasses and contact lenses.
- Operated lensometers to orient and mark uncut lenses for eyeglasses.
- Adjusted and repaired new and previously purchased frames to satisfy customer demands.
- Confirmed quality control standards were met for all eyewear and contact lenses.
- Improved customer satisfaction by providing personalized eyewear recommendations based on individual needs and preferences.
- Provided exceptional customer service by attentively listening to patient concerns and addressing them promptly.
Receptionist
The Joint Chiropractic
09.2021 - 12.2021
- Reduced incoming call response time by implementing an effective call routing system.
- Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.
- Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.
- Routed incoming mail and messages to relevant personnel without delay.
- Assisted with onboarding new clients and securing paperwork completion.
- Kept reception area clean and neat to give visitors positive first impression.
Team Leader
Tractor Supply Company
03.2020 - 08.2021
- Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
- Assisted in recruitment of new team members, hiring highest qualified to build team of top performers.
- Promoted a culture of continuous improvement by encouraging feedback from all levels of the organization and implementing actionable changes accordingly.
- Communicated KPIs outlined in annual plan to inform employees of expectations and deliverables.
Education
No Degree - EMT
North Arkansas College
Harrison, AR06.2023
High School Diploma -
Clinton High School
Clinton, AR05.2019
Skills
- Advanced Life Support
- Emergency Vehicle Driving
- Respiratory Emergencies
- Emergency Management
- Allergic Reactions
- Diabetic Emergencies
- Emergency Medical Responder
- Patient Stabilization
- Stroke Management
- Behavioral Emergencies
- Pre-hospital Care
- Direct Patient Care
- Medical Procedure Prioritization
- Critical decision-making skills
Certification
- EMT - Certified Emergency Medical Technician
- CPR Certified
- PALS
Timeline
Emergency Medical Technician
Survival Flight
06.2023 - Current
Optician
Arkansas Eye Care Group
12.2021 - 06.2023
Receptionist
The Joint Chiropractic
09.2021 - 12.2021
Team Leader
Tractor Supply Company
03.2020 - 08.2021
No Degree - EMT
North Arkansas College
High School Diploma -
Clinton High School
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