Summary
Overview
Work History
Education
Skills
Timeline
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Kendra Haglan

Goleta,CA

Summary

Knowledgeable individual with, exceptional customer service, friendly demeanor and problem-solving skills. Adeptly manage multitasking in fast-paced settings, ensuring operational efficiency and customer satisfaction. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality. Certified in safe food handling.

Overview

2
2
years of professional experience

Work History

Barista

Dutch Bros
07.2022 - 08.2024
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Managed time effectively to balance both window tasks and bar responsibilities during busy periods.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Maintained regular and consistent attendance and punctuality.

Education

Bachelors - Marketing

Santa Barbara City College
Santa Barbara, CA
05.2026

High School Diploma -

Foothill High School
Palo Cedro, CA
06.2024

Skills

  • Friendly and outgoing
  • Team Player
  • Cash Handling
  • Opening and closing duties
  • Exceptional customer service
  • Excellent memory
  • Attention to Detail
  • Problem-Solving
  • Multitasking Abilities
  • Patience and Empathy
  • Phone Etiquette

Timeline

Barista

Dutch Bros
07.2022 - 08.2024

Bachelors - Marketing

Santa Barbara City College

High School Diploma -

Foothill High School

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Kendra Haglan