Summary
Overview
Work History
Education
Skills
Timeline
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Kendra Hanks

Bruce,WI

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

1
1
year of professional experience

Work History

Double Hung

JELD-WEN
05.2023 - Current

Waitress

Lo Bar
02.2023 - 05.2023
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Used cash registers and credit card machines to cash out customers.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
  • Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.

Keyholder/Lead Sales Associate

Dollar General
01.2023 - 04.2023
  • Trained, coached, and mentored new sales associates for maximum performance.
  • Handled cash register operations and customer transactions to process payments.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Maintained store visual standards by setting up window and interior displays to merchandising guidelines.
  • Performed inventory control procedures to manage stock.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.

Cashier

Walmart
05.2022 - 07.2022
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Learned duties for various positions and provided backup at key times.

Education

No Degree - Clinical Psychology

University of Eau Claire Barron County
Rice Lake, WI

Skills

  • Keen Eye for Detail
  • Critical Thinking
  • Quality Standards Adherence
  • Minor Repairs
  • Proficiency in Microsoft word and Computer Programs

Timeline

Double Hung

JELD-WEN
05.2023 - Current

Waitress

Lo Bar
02.2023 - 05.2023

Keyholder/Lead Sales Associate

Dollar General
01.2023 - 04.2023

Cashier

Walmart
05.2022 - 07.2022

No Degree - Clinical Psychology

University of Eau Claire Barron County

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Kendra Hanks