Kendra Hanks
Bruce,WI
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
1
1
year of professional experience
Work History
Double Hung
JELD-WEN
05.2023 - Current
Waitress
Lo Bar
02.2023 - 05.2023
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
- Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
Keyholder/Lead Sales Associate
Dollar General
01.2023 - 04.2023
- Trained, coached, and mentored new sales associates for maximum performance.
- Handled cash register operations and customer transactions to process payments.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Maintained store visual standards by setting up window and interior displays to merchandising guidelines.
- Performed inventory control procedures to manage stock.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
Cashier
Walmart
05.2022 - 07.2022
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with returns, refunds and resolving transaction issues.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Learned duties for various positions and provided backup at key times.
Education
No Degree - Clinical Psychology
University of Eau Claire Barron County
Rice Lake, WISkills
- Keen Eye for Detail
- Critical Thinking
- Quality Standards Adherence
- Minor Repairs
- Proficiency in Microsoft word and Computer Programs
Timeline
Double Hung
JELD-WEN
05.2023 - Current
Waitress
Lo Bar
02.2023 - 05.2023
Keyholder/Lead Sales Associate
Dollar General
01.2023 - 04.2023
Cashier
Walmart
05.2022 - 07.2022
No Degree - Clinical Psychology
University of Eau Claire Barron County