Kendra Hayden
Farmers Branch,TX
Overview
10
10
years of professional experience
Work History
Auction Assistant
Heritage Auctions
02.2025 - Current
- Enter item information into computer system accurately
- Ensure all items are imaged in a timely manner
- Prepare (sort, clean, and label) items for auction
- Must be comfortable with day to day heavy lifting of comics
- Prepare orders for shipping in compliance with established procedures
- Ship orders immediately after auctions
- Process and forward items remaining onsite until payments are received
- Inform supervisors of any discrepancies or issues
- Other duties may be assigned
FOOD SERVICE, BUC-EE’S, LTD
05.2023 - Current
- Certified Trainer
- Knowledge of Temperature Logs
- Experienced in Safety Observations
- Experienced in Made to Order (MTO)
- Experienced in Grab & Go (GNG)
- Experienced in Fry.
- Experienced in Prep for Front of the House and Back of the House.
- Experienced in Texas Round-Up (TRU) Sandwiches.
- Preparing Buc-ee’s unique food service menu offerings while maintaining confidentiality
- Adhering to all Company culinary recipes and measurements.
- Following all health, safety, and sanitation guidelines for all products.
- Guaranteeing safe food handling.
- Professionally interacting with team members and customers.
- Responsibilities & Accomplishments:
ASSISTANT MANAGER / GENERAL MANAGER
DOMINOS PIZZA
09.2019 - 05.2023
- Perform all the duties required of the store General Manager.
- Manage anywhere from 3 to 30 employees during my scheduled shift.
- Be responsible for all store operations.
- Greeting customers and taking orders with a smile
- Operating the cash register and collecting payments from customers.
- Making fast, accurate, and consistent products that comply with all portion sizes, recipes, and baking procedures.
- Delivering products by vehicle from the store to the customer safely and courteously.
- Maintaining cleanliness of the restaurant from the first thing the customer sees to the back of the store.
- Always maintaining a professional appearance in compliance with the Domino’s Pizza Standards.
- Responsibilities:
CUSTOMER SERVICE MANAGER
CBCS COMICS
10.2018 - 11.2022
- Manage and Coordinate In-House Appointments for order pickups and drop-offs using appointment management software.
- Use Beckett’s appointment management tools to track appointment data for reporting purposes.
- Invoice and process incoming & picked up orders within Beckett’s order management platform.
- Educate customers as needed on Beckett’s order processes and procedures.
- Administration Duties include Gathering and boxing orders for upcoming appointments, restocking supplies as necessary, as well as other general duties as needed.
- Greet vendors and remote workers visiting for the day and inform appropriate staff of their arrival.
- Close the reception area when business hours are over.
- Reports to Customer Service and may assist in other areas as time allows.
- Answering Customer Service emails.
- Troubleshooting customer issues and correcting them.
- Responsibilities:
PRODUCTION / BILLING
CBCS COMICS
10.2018 - 11.2022
- Encapsulation of Comic books
- Billing customers and taking payments
- Catching and correcting errors on labels
- Assisted the sales team as needed.
- Responsibilities:
EVENT STAFF / SHOW RUNNER/ RECEIVING
CBCS COMICS
05.2015 - 11.2022
- Working trade shows with CBCS / Beckett
- Taking in submissions for CBCS Comic and Beckett at trade shows
- Assisting customers with any submissions and questions.
- Signature witness for Autographs with the ASP Signature Program
- Taking in submissions and entering them into the system.
- Responsibilities:
Education
High School Diploma -
Sullivan East High School
01.1996
Timeline
Auction Assistant
Heritage Auctions
02.2025 - Current
FOOD SERVICE, BUC-EE’S, LTD
05.2023 - Current
ASSISTANT MANAGER / GENERAL MANAGER
DOMINOS PIZZA
09.2019 - 05.2023
CUSTOMER SERVICE MANAGER
CBCS COMICS
10.2018 - 11.2022
PRODUCTION / BILLING
CBCS COMICS
10.2018 - 11.2022
EVENT STAFF / SHOW RUNNER/ RECEIVING
CBCS COMICS
05.2015 - 11.2022
High School Diploma -
Sullivan East High School
Similar Profiles
Mina HudginsMina Hudgins
SOCIAL MEDIA DIRECTOR at Heritage AuctionsSOCIAL MEDIA DIRECTOR at Heritage Auctions
SHYAMALA HITHERSAYSHYAMALA HITHERSAY
Technical Lead/Salesforce Marketing Developer at Heritage AuctionsTechnical Lead/Salesforce Marketing Developer at Heritage Auctions
Maggie CoeMaggie Coe
Stylist at Heritage AuctionsStylist at Heritage Auctions
Kennedy JenkinsKennedy Jenkins
Volunteer at St. Monica Catholic Church Knights of ColombusVolunteer at St. Monica Catholic Church Knights of Colombus
Katherine CadenaKatherine Cadena
Site Coordinator at Communities in Schools - Dallas RegionSite Coordinator at Communities in Schools - Dallas Region