Kendra Hinton

Experienced professional with a strong foundation in the healthcare industry, showcasing in-depth knowledge of medical terminology, CPT codes, HCPCS codes, and the nuances of prior authorizations. Proven track record of excelling in a dynamic call center setting, analyze data, identify errors, and ensure seamless processing for optimal results. Exceptional communication skills, both verbal and written, underscored by a commitment to delivering outstanding customer service. Proficient in effective problem-solving, demonstrating organizational prowess, self-motivation, and sound decision-making abilities. Skilled at navigating high-paced environments, adeptly managing multiple priorities concurrently, and demonstrating success in both independent and collaborative work. Extensive experience in remote work settings further enhances adaptability and versatility. Transferable Skills Healthcare Industry Effective Internal and External Communication Data Analysis and Error Correction Problem-Solving Organizational Skills Data Management Adaptability and Priority Management Independent and Collaborative Work Self-motivation and Decision-Making Abilities Diligent Claims Processor versed in insurance processes and claims procedures. Offers great attention to detail and time management abilities to successfully handle large volume of claims. Highly accurate and thorough with focus on completing error-free work in line with processing guidelines.