Kendra Hixenbaugh
Redmond,WA
Summary
I am a driven woman excited to bring experience in over 7 years of customer service along with exceptional organization skills. I want to build strong relationships with others while achieving positive interactions & growth in life. I absolutely love exploring the outdoors, traveling, and finding new adventures.
Overview
12
12
years of professional experience
Work History
Nanny
Cori & Tom Palmer
Snohomish, WA
10.2023 - Current
- Supervise 2 children, ages 3 and 5, while parents are at work and at times on vacation
- Help maintain a tidy house by doing laundry and vacuuming floors as needed
- Pick up children from school and take them to after-school activities
- Organize fun, educational games and activities, both indoors and outdoors
- Meet with parents regularly to discuss upcoming events or changes in weekly schedule
- Prepared healthy meals and snacks for children, considering any dietary restrictions or preferences
Senior Permit Coordinator
City of Kenmore
Kenmore, WA
01.2023 - 08.2023
- Reviewed and processed permit applications, ensuring compliance with local regulations and codes.
- Coordinated with city officials, contractors, and clients to obtain necessary permits in a timely manner.
- Maintained accurate records of permit approvals, rejections, and expirations for projects
Permit Technician
King County, WA
Renton, WA
12.2021 - 01.2023
- Prepared lists of overdue accounts, permit suspensions and issuances
- Received and submitted payments for fees and fines, accurately tracking amounts, issuing receipts and updating computer systems
- Answered face-to-face and telephone requests for information about permit
- expiration notices, inspections, and other permitting documents or procedures
Permit Technician
City of Burien
Burien, WA
05.2021 - 12.2021
- Developed and strengthened productive working relationships with permitting and regulatory agencies, vendors and local community
- Received and submitted payments for fees and fines, accurately tracking amounts, issuing receipts and updating computer systems
- Recorded meeting minutes for distribution to officials and staff members
- In charge of reconciling daily finance reports that touched multiple departments including my own
Administrative Assistant/Permit Technician
City of Mercer Island
Mercer Island, WA
10.2019 - 05.2021
- Developed and strengthened productive working relationships with permitting and regulatory agencies, vendors and local community
- Managed office duties, ordered materials, organized workspaces, answered emails and made phone calls
- Developed administrative processes to achieve organizational objectives and improve office efficiency
- Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials
Event Coordinator
City of Mercer Island
Mercer Island, WA
08.2018 - 10.2019
- Interacting with the community to assist, plan, & organize various events and community gatherings. (Weddings, Tournaments, Celebrations of Life, and Rotary meetings)
- Worked with computer programming to sign members in along with scheduling events and payments
Camp Counselor
Mercer Island Park & Recreations
Mercer Island, WA
06.2018 - 08.2018
- Worked with a team of 6 to help facilitate and organize large group activities that enhanced the children's physical, emotional and social well-being
- Took direction and orders to help the team and day run smoothly
- Addressed any conflicts or behavior issues among campers in a calm and professional manner, promoting a positive camp environment
- Collaborated with fellow counselors and camp staff to create a fun and inclusive atmosphere for campers of all backgrounds and abilities
Aupair
Abegail & Darren Mills
Auckland , New Zealand
01.2018 - 06.2018
- Transported children to and from school, medical appointments, and extra-curricular activities
- Organized activities that enhanced the children's physical, emotional and social well-being
- Made healthy snacks and meals for the children and dinner for the whole family
- Engaged children in creative and educational activities to promote cognitive development
Receptionist
School of Rock
Lynnwood, WA
09.2017 - 01.2018
- Greeted customers, and visitors in-person and via telephone calls
- Kept reception area clean and organized to give visitors a positive impression of the company
- Answered telephone inquiries from clients, vendors and the public
- Scheduled and maintained rescheduled appointments
World Race
Adventures In Missions
10.2016 - 08.2017
- Traveled to 11 countries among Central America, Asia, and Africa, working with 11 different volunteer organizations to teach English, build schools, and work with disaster relief
- Wrote a blog weekly to express what my team and I were doing and posted photographs
Sales Specialist & Rock Climbing Instructor
REI
Lynnwood, WA
10.2015 - 10.2016
- Worked collaboratively in team environment
- Responded to customer concerns with friendly and knowledgeable service directing them to merchandise location
- Operated a cash register for cash, check and credit card transactions
Warehouse Associate
Levi Strauss & Co.
Tulalip, WA
08.2014 - 06.2015
- Stocked and set the floor, helped with sales on the floor if needed
- Early morning stocking and organized the back and brought stock to the floor to help assist other sale associates
Health & Wellness Coordinator
Everett Community College
Everett, WA
09.2013 - 06.2014
- Coordinated and put on events for the college focused on health and wellness
- Assisted my colleagues in running and putting on their own events
- Selected and ordered décor and event materials
- Planned large-scale events such as event speakers, blood drives, and bands
Secretary
Tall Timber Ranch
Leavenworth, WA
06.2012 - 08.2012
- Promoted physical, mental and social development with outdoor recreational activities
- Taught introductory and upper level courses in hiking and rock climbing.
- Carefully wrote down all phone messages and relayed them to the appropriate personnel
- Made travel arrangements for staff and children
- Planned and coordinated logistics, materials, and finances for campers arriving, and leaving
- June - August Summers of 2012, 2013, & 2014
Education
Associate's Degree - Liberal Arts And Sciences/Liberal Studies
Everett Community College
Everett, WA01.2015
High School Diploma -
Cascade High School
Leavenworth, WA01.2012
Skills
- Problem Solving
- People-Oriented
- Dependable
- Activity and Event Planning
- Early Childhood Education
- Cheerful and Energetic
Timeline
Nanny
Cori & Tom Palmer
10.2023 - Current
Senior Permit Coordinator
City of Kenmore
01.2023 - 08.2023
Permit Technician
King County, WA
12.2021 - 01.2023
Permit Technician
City of Burien
05.2021 - 12.2021
Administrative Assistant/Permit Technician
City of Mercer Island
10.2019 - 05.2021
Event Coordinator
City of Mercer Island
08.2018 - 10.2019
Camp Counselor
Mercer Island Park & Recreations
06.2018 - 08.2018
Aupair
Abegail & Darren Mills
01.2018 - 06.2018
Receptionist
School of Rock
09.2017 - 01.2018
World Race
Adventures In Missions
10.2016 - 08.2017
Sales Specialist & Rock Climbing Instructor
REI
10.2015 - 10.2016
Warehouse Associate
Levi Strauss & Co.
08.2014 - 06.2015
Health & Wellness Coordinator
Everett Community College
09.2013 - 06.2014
Secretary
Tall Timber Ranch
06.2012 - 08.2012
Associate's Degree - Liberal Arts And Sciences/Liberal Studies
Everett Community College
High School Diploma -
Cascade High School
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