Summary
Overview
Work History
Education
Skills
Timeline
Generic
Kendra Holdeman

Kendra Holdeman

Warsaw,IN

Summary

Energetic Office Manager equipped to support day-to-day operational functions and accomplish business goals. Blends advanced organizational, technical and business expertise to enhance workflows. Focused on attentively assisting office staff and customers and identifying opportunities for improvement.

Overview

2
2
years of professional experience
1997
1997
years of post-secondary education

Work History

Office Manager

Gods ministries
Elkhart, IN
09.2017 - 08.2019
  • Managed daily office operations and maintained organized workspaces.
  • Coordinated schedules and appointments for staff and volunteers.
  • Oversaw inventory management for office supplies and resources.
  • Trained new staff on office policies and administrative procedures.
  • Maintained filing system for records, correspondence and other documents.
  • Answered phone calls, responded to emails, routed mail and coordinated courier services.
  • Managed office inventory and placed new supply orders.
  • Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
  • Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
  • Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
  • Supervised staff members, organized schedules and delegated tasks.
  • Reviewed files and records to obtain information and respond to requests.
  • Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
  • Managed office budget to handle inventory, postage and vendor services.
  • Provided training to new hires on office policies and procedures.

Education

Fairfield Jr/Sr High
Goshen, IN

Skills

  • Office management
  • Inventory control
  • Budget management
  • Staff supervision
  • Bookkeeping tasks
  • Customer relationship management
  • Record keeping
  • Effective communication
  • Problem resolution
  • Time management
  • Attention to detail
  • Staff training
  • Operations management
  • Bookkeeping
  • Customer service
  • Employee supervision
  • Employee training
  • Organizational skills

Timeline

Office Manager

Gods ministries
09.2017 - 08.2019

Fairfield Jr/Sr High
Kendra Holdeman
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