Dynamic professional with a proven track record at Boulder Centre for Orthopedics and Spine, adept in customer service and problem-solving. Excelled in creating welcoming environments and improving operational efficiencies. Skilled in data entry and fostering positive client relationships, consistently delivering comprehensive solutions to meet diverse needs.
Work History
Front Desk Receptionist
Boulder Centre for Orthopedics and Spine
Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
Scheduled, coordinated and confirmed appointments and meetings.
Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
Developed strong working relationships with team members, fostering a positive work environment.
Consultant
KH Consulting
Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
Managed client relationships through regular check-ins and updates on project progress.
Assisted clients in navigating complex industry challenges with strategic recommendations.
Education
Bachelor of Arts - Business Administration And Management
Avila University
Kansas City, MO
Skills
Customer service
Attention to detail
Time management
Listening skills
Cash handling
Data entry
Problem-solving skills
Scheduling
Verbal and written communication
Administrative skills
Timeline
Front Desk Receptionist
Boulder Centre for Orthopedics and Spine
Consultant
KH Consulting
Bachelor of Arts - Business Administration And Management