Summary
Overview
Work History
Education
Skills
Timeline
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Kendra Howard

Longmont,CO

Summary

Dynamic professional with a proven track record at Boulder Centre for Orthopedics and Spine, adept in customer service and problem-solving. Excelled in creating welcoming environments and improving operational efficiencies. Skilled in data entry and fostering positive client relationships, consistently delivering comprehensive solutions to meet diverse needs.

Overview

Work History

Front Desk Receptionist

Boulder Centre for Orthopedics and Spine
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
  • Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
  • Developed strong working relationships with team members, fostering a positive work environment.

Consultant

KH Consulting
  • Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
  • Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
  • Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
  • Managed client relationships through regular check-ins and updates on project progress.
  • Assisted clients in navigating complex industry challenges with strategic recommendations.

Education

Bachelor of Arts - Business Administration And Management

Avila University
Kansas City, MO

Skills

  • Customer service
  • Attention to detail
  • Time management
  • Listening skills
  • Cash handling
  • Data entry
  • Problem-solving skills
  • Scheduling
  • Verbal and written communication
  • Administrative skills

Timeline

Front Desk Receptionist

Boulder Centre for Orthopedics and Spine

Consultant

KH Consulting

Bachelor of Arts - Business Administration And Management

Avila University
Kendra Howard