Combining operational resource management with hands-on counseling experience to support vulnerable communities. Focused on delivering high-quality human services and fostering resilience through effective communication and problem-solving.
Work History
Operations Resource Management Specialist
USAF
Chicopee, USA
Planned, organized, and directed operations resource management programs and activities for Operations Group, ensuring alignment with organizational goals.
Managing operations resources for the Operations Group, serving as the Host Aviation Resource Manager and operations resource management functional manager.
Oversaw and monitored operation, maintenance, and training of Aviation Resource Management System (ARMS), enhancing system reliability and user proficiency.
Train reservists in the accomplishment of assigned tasks and operational procedures.
Counselor In Training
CHD (Center for Human Development)
Springfield, USA
Listened to clients to identify underlying concerns and facilitate appropriate support.
Monitored client progress and documented observations to inform counselor assessments.
Participated in outreach activities to further the organization's mission and deliver high-quality, community-oriented human services that promote dignity and welfare of people in need.
To provide a broad range of high-quality, community-oriented human services dedicated to promoting, enhancing, and protecting the dignity and welfare of people in need.
Correctional Officer
Kennebec County Jail
Augusta, USA
Utilized communication skills to de-escalate volatile situations, ensuring safety and maintaining order.
Oversaw inmate activities during meals, recreation, work assignments, and visitation to ensure compliance with facility rules.
Conducted daily inmate counts and maintained accurate documentation for accountability.